"It’s easy! All you need to do is give consent and opt in as a registered unifi rewards member via the unifi portal.
For quick and hassle-free registration, simply login to your unifi self-care portal and tick the check box to join the programme. You will earn 200 free unifi rewards welcome points once you register as a new member. "                                            

No. For existing TM Rewards members, your accumulated points will automatically be transferred to your unifi rewards. You do not need to perform the registration process all over again.

All you need to do is login to your self-care portal with your registered username and password, then click the “Redeem Now” button on the right side bar to successfully access and redeem unifi rewards.

Simply login to the selfcare portal, then click the “Redeem Now” button. You’ll be able to view your accumulated points and perform redemption activities.

No. The membership is free of charge. So, why wait? Join now!

No. The membership is free for life.

You can earn points every time you pay your bills on time.

Points can also be accumulated through unifi campaigns or events:

• Points can be earned only for payment on current charges and applicable for full payment made on overdue amount.
• Payment must be made before or on the due date stated in the bill to be eligible for rewards points.
• One (1) rewards point is awarded for each RM1 paid.

• One (1) Rewards point is awarded for each RM1 paid to the nearest ringgit.
• Round-up point if with decimal >= RM0.50
• Round-down point if with decimal < RM0.50

• We’re currently working on getting our unifi Mobile subscribers on board unifi rewards too.
• Please stay tuned as we will announce more exciting updates in the future.

• You are definitely eligible to accumulate points if the total payment made is equal or more than the overdue amount.
• However, if the total payment made is less than or equal to the overdue amount, no reward points will be rewarded.

You will earn 130 unifi rewards points.

You will earn 10 unifi rewards points.

You will earn 130 unifi rewards points. Points will be earned for payment of the current charges of the month.

You can redeem as soon as you have sufficient points in your active membership account. In this case, you can immediately redeem your 200 unifi rewards points.

You will need a minimum of 100 unifi rewards points for redemption.

You have the option of requesting for bill rebate or donate your accumulated points to selected NGOs with as low as 100 unifi rewards points.

Your rebate will be reflected automatically in the next month's bill as a bill/credit adjustment.

Yes, with only 1000 unifi rewards points, you’ll get to enjoy one (1) Hyppflicks+ movie voucher.

The voucher code can only be used for viewing via unifi TV under Hyppflicks+ channel (Channel 431).

The voucher code can only be used for viewing via unifi TV under Hyppflicks+ channel (Channel 431).

Yes, if you prefer physical interaction, you can still walk-in to selected TMpoint outlets nationwide to make On-The-Spot redemption (OTS).

You can redeem for unifi merchandises such as Team Malaysia Jersey, umbrella, thumb drive and many other attractive merchandises at selected TMpoint nationwide.

Kindly note that the status of your Membership Account is linked to your unifi service account. In the event that your unifi account is suspended, you will only be able to redeem points for unifi bill rebate to help you settle the total amount due.

Yes there is. Your points are valid for 36 months and will be forfeited upon reaching the expiry date.

Deduction of points will be based on first-in-first-out basis. For example, unifi rewards points earned in September 2019 will expire in September 2022."

We’re sorry, any expired points are not returnable to the member.

• There is no option for termination. As long as you still have services with unifi, you will earn one (1) point for every Ringgit spent when you pay your bills before the due date.-
• -The accumulated points can then be redeemable with exciting gifts

Yes, you are still a member as you still have an active unifi service subscription.

Your membership will be terminated when you no longer have any active service subscriptions with unifi.

All your active points will automatically be forfeited once your membership is terminated.

We’re sorry, but any new subscription after termination period will be treated as a new application with a new membership account.

If you’ve been upgraded to enterprise, your membership will be terminated.
Don’t worry, your SME Consultant will notify you about the termination and assist you with the necessary steps for redemption prior to the termination.

• Your points will be forfeited within 30 days.
• Your SME Consultant will notify you about the termination and assist you with the necessary steps for redemption prior to the termination.

Starting November 2023, Unifi Rewards unveils its new program structure that will be based on tiers without points issuance. You no longer need to accumulate points that normally have expiry dates in order for you to enjoy your rewards, as the benefits and privileges will be given based on your tier eligibility.

With this new rewards program, you will be rewarded based on your active product subscriptions, the number of years you have been a loyal customer and your monthly spending with Unifi.

Unifi Rewards members will be classified into four (4) tiers known as Silver, Gold, Platinum and Diamond.

You will be rewarded based on tiers, the higher the tiers the better benefits and privileges you will earn. Once you have reached a certain level of spending, you will unlock new perks and benefits.

Incentives offered are in the form of discounts, coupons, gift cards and even free items.

Don’t worry, for existing Unifi Rewards members, your membership will remain unchanged. You do not need to register again for this new program.

Simply log in to Unifi Selfcare portal or MyUnifi app and you’ll be able to view your tier and your available rewards. You can redeem it while stocks last.

Yes, there is. Your rewards expiry date will be displayed in the voucher details. Expired rewards will be removed from your catalogue ‘’My Rewards’’, upon reaching the expiry date.

Feel free to reach us via our digital channels below:

Live Chat with us at https://maya.unifi.com.my/ or via MyUnifi app.

You can also visit any of the TMpoint/Unifi Store outlets nationwide for further assistance.