We are here to help
Have a question? We have the answers. Select any one of our customer service options to begin.
REACH OUT TO US HOWEVER WAY YOU PREFER
Unifi EasyFix
An easy-to-use tool for you to identify issues and get the right steps to resolve it quickly.
Live Chat
We’re always happy to chat and answer any questions you might have.
Available 24 hours daily.
Service Request Form
Having network issues with Unifi Home or Mobile? Log in to Unifi Selfcare, file a report, and our team will promptly resolve it.
Email Us
Got questions? Shoot us an email and we'll get back to you as soon as possible.
Tips & Tricks
Get guides to improve your unifi experience further from boosting your Wi-Fi, quick troubleshooting, billing inquiries and more.
Ask us for help in just a nifty tweet.
Available from 9AM to 12 AM
Your solutions and answers are just a private message away.
Available from 9AM to 12 AM
SPEAK TO US VIA THE TM100 HOTLINE
Operating hours
Technical Assistance:
8.00am to 10.00pm (Daily)
Product & Services, Order Management & Billing Enquiries:
8.00am to 5.30pm (Daily)
Directory Assistance 103:
8.00am to 5.30pm (Monday to Friday)
Closed during National Public Holidays.
DIAL 100
From local fixed lines and mobile numbers
DIAL +603 2106 3001
From international lines
*Note: Call charges from mobile are subject to respective service provider’s terms and conditions.
VISIT YOUR NEAREST TMPOINT
Our TMpoint customer service center is ready to help.
