Frequently
Asked
Questions
I HAVE A QUESTION
The offer acceptance is open for 30 days from the invitation via Unifi Care Whatsapp. You will
be contacted via WhatsApp and email that is registered with Unifi to proceed with this offer.
You can still use and connect the current mesh you have as an additional mesh in your home.
You can contact us at our dedicated hotline: 1-800-88-5059 between 8.30am – 5.30pm
(Monday-Friday) for further assistance. Meantime, do revert to your old equipment while we
attend to fix your issues.
Frequently
Asked
Questions
I HAVE A QUESTION
The offer acceptance is open for 30 days from the invitation via Unifi Care Whatsapp. You will
be contacted via WhatsApp and email that is registered with Unifi to proceed with this offer.
You can still use and connect the current mesh you have as an additional mesh in your home.
You can contact us at our dedicated hotline: 1-800-88-5059 between 8.30am – 5.30pm
(Monday-Friday) for further assistance. Meantime, do revert to your old equipment while we
attend to fix your issues.
INSTALLATION GUIDES
Kindly refer to your router box to determine the router model. Choose the router installation guide closest match to your model.