Frequently Asked
Questions
I have a question
The offer acceptance is open for 30 days from the invitation via unifi Care Whatsapp. You will be contacted via WhatsApp and email that is registered with unifi to proceed with this offer.
You can still use and connect the current mesh you have as an additional mesh in your home.
You can contact us at our dedicated hotline: 1-800-88-5059 between 8.30am – 5.30pm (Monday-Friday) for further assistance. Meantime, do revert to your old equipment while we attend to fix your issues.
Installation Guides
Choose the installation guide that matches your router.
Please refer to your router box to determine your router model.