Here’s everything you need to know to enjoy the best Unifi experience.
Our Unifi portal and MyUnifi app are the platforms to manage your Unifi accounts. Create your Unifi Digital Profile to access the Unifi Self-Care portal and MyUnifi app, and enjoy a world of convenience at your fingertips.
What you can do in Unifi Self-Care and MyUnifi app:
- View your monthly bill and usage in one dashboard
- Discover the easiest way to pay your Unifi bills, or even pay for others, securely.
- Get support or connect to EasyFix for self troubleshooting
And many more!Create My Unifi ID
Introducing EasyFix, a one-stop online troubleshooting portal
where you can find easy do-it-yourself solutions for any
Need a quick fix with any of the following?
Check if your area is impacted by any maintenance work or network outage here.
To quickly self troubleshoot your connectivity issues, click here.
View your bills via any one of these channels of
We will send your monthly Unifi bill to your registered email address with Unifi.
Please check your email and look for the sender from email@example.com
While browsing unifi.com.my, click the "My Account" button to log in to the Unifi Self-Care portal with your Unifi Digital Profile to manage your Unifi accounts, view your current bill statement and up to 6 months of your Unifi bills history.
We will send your monthly bill summary to your registered mobile number with Unifi. Check your SMS for a sender from 61000.
With the MyUnifi app, you can easily manage your Unifi Home™ and Unifi Mobile™ accounts anytime, anywhere. Besides, you can view and track your new request or service restoration using the MyUnifi app and get the support needed.
Upon full payment made, your service will be reconnected within 30 minutes. Reboot your Unifi equipment if not reconnected.
Enjoy great content for a wholesome viewing experience with over 100,000 hours of entertainment, 70+ premium channels and various streaming apps.
Activate your FREE streaming apps now with Unifi TV packs!
- Go to "My Profile" from the Main Menu
- Click on "Manage PIN" under Profile Settings.
- Click "Reset/Forgot Your Purchase PIN".
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