UNI5G ROAM IN
SAUDI ARABIA WITH
UNLIMITED DATA

Experience hassle-free activation without shocking bills for peace of mind.

TRAVEL AROUND THE WORLD WITH PEACE OF MIND USING UNI5G ROAM

Hassle-free activation via unifi Apps
Auto activation for international roaming for UNI5G Postpaid 99 plan & above
No Bill Shock for Data Usage(Postpaid)
Say goodbye to additional charges and experiance smooth connection
Data Pass that suit your stay in visiting country
Service to more than 100 countries
Best Value of Data Pass
Daily Data Pass as low as RM15/day

UNLIMITED ROAMING DATA WITH UNI5G ROAM FOR SAUDI ARABIA

Sign up for the unlimited UNI5G Roam pass with your UNI5G Postpaid Plan or UNI5G WOW Postpaid to stay connected in Saudi Arabia using Zain(5G) or Mobily(5G) as your roaming partner
Passes
UNI5G Roam
Middle East Unlimited
1-Day

RM 35

for 1 day
5G and 4G
UNLIMITED
UNI5G Roam
Middle East Unlimited
7-Day

RM 45

for 7 days
5G and 4G
UNLIMITED
UNI5G Roam
Middle East Unlimited
15-Day

RM 75

for 15 days
5G and 4G
UNLIMITED
UNI5G Roam
Middle East Unlimited
30-Day

RM 85

for 30 days
5G and 4G
UNLIMITED
Voice & SMS Passes
NEW
UNI5G Roam
Voice & SMS
3-Day

RM 15

for 3 days
10 minutes call
10 SMS
NEW
UNI5G Roam
Voice & SMS
7-Day

RM 25

for 7 days
20 minutes call
25 SMS

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Track orders, manage your account and get help when needed

Manage your roaming service in just a few steps

Stay connected with Unlimited Data Roaming in Saudi Arabia
STEP 1
Activate Your International Roaming Service

Auto Activation

  1. Uni5G Postpaid Plan 99 and above
  2. Other Postpaid Plans that meet the following criteria:
    • Length of Unifi Mobile subscription is more than 6 months
    • Good Payment track history
  3. All Prepaid Plan

Manual Activation

  1. Uni5G Postpaid Plan 69 and below
  2. Other Postpaid Plans that DO NOT meet the following criteria:
    • Length of Unifi Mobile subscription is more than 6 months
    • Good Payment track history
IMPORTANT NOTE!
Waived International Roaming Deposit of RM300 for customers with no outstanding bills.
Postpaid: Activate International Roaming via Unifi Mobile App and Portal
STEP 1

From the landing page, click 'My Service' icon

Step 1
STEP 2

Turn On the 'International Roaming' option in 'My Add-On' tab

Step 2
STEP 3

Swipe the button to the right to activate International Roaming service. Pop up screen will appear to confirm your request

Step 3
STEP 4

You may validate your International Roaming service status in 'My Order' list

Step 4
STEP 2
Purchase Pass
STEP 1
  1. Click “Buy Pass” and select “Roaming”.
  2. Then, choose the country of your destination.
  3. Select the roaming package that complements your trip.
Step 1
STEP 2
  1. Please take note of the activation date and confirm your subscription. The roaming package will be activated immediately.
  2. For prepaid users, the remaining credit will be deducted from your account. For postpaid users, the charge will be added to your bill.
Step 2
STEP 3

Congratulations! Your roaming package has been successfully activated.

Step 3
STEP 3
Check Usage
STEP 1

Click on Remaining Data icon

Step 1
STEP 2

You may view your International Roaming Data Usage Bar

Step 2
STEP 4
Get Assistance
STEP 1

Click at ‘My Support’ icon

Step 1
STEP 2

Click the ‘Roam Support’ icon

Step 2
STEP 3

Fill in your details

Step 3
STEP 4

Select the relevant Category and start chatting with our Care Crew

Step 3

Our Care Crew is available 24-hours daily during Hajj Season

TIPS
International Roaming Tips
For Prepaid, ensure that your balance and credit are sufficient for purchasing a data pass. Ensure that you have enabled roaming service on apps. Ensure that you have enabled data roaming on your mobile phone. Please note that the data roaming passes do not include call and SMS usage.
Additional Tips: Do I have to manually select my preferred Telco Operator abroad?
Don’t worry, the operator selection is automatic. You will be assigned to Unifi Mobile’s preferred local operator. However, you can also select your preferred network operator manually if you face any issues connecting to the network. To manually select your preferred network, simply go to your Phone Settings > Mobile Data > Network Selection > Switch off Automatic.

For IOS

  1. Go to your phone “Settings”
  2. Select “Mobile Data” and then “Network Selection”
  3. Switch off “Automatic” and select another network operator
Click to watch the video

Select Other Network Operator Manually for iOS

For Android

  1. Go to your phone “Settings”
  2. Select “Mobile Networks” and then “Mobile Data”
  3. Tap on “Network Provider”
  4. Switch off “Select automatically” and select another network operator
Click to watch the video

Select Other Network Operator Manually for Android

FREQUENTLY ASKED QUESTIONS
International roaming allows you to make and receive calls and texts, access emails and connect to mobile internet in over 180 countries around the world.
International Roaming is automatically enabled for the following plans:
  • UNI5G Postpaid 99
  • UNI5G Postpaid Family 129
  • UNI5G Postpaid Family 159
  • UNI5G Postpaid Family 189
If your plan is not among those listed, you have the option to request or manually activate International Roaming through our app, portal and USSD. To activate it, a deposit of RM300 is required. This deposit will be credited to your Unifi Mobile account as an advance payment for your bill upon deactivation of International Roaming. However, the deposit may be waived if you have been a customer for at least one month and have no outstanding bills. Meanwhile for Prepaid plans, you can request or manually activate International Roaming through our app, portal and USSD. No deposit required. However, you must ensure that the Prepaid reload is sufficient to buy the pass.
You can automatically access the 1-day data roaming passes when your data usage exceeds a preset limit of 1MB usage while abroad. To purchase the 7-day, 15-days and 30-days data roaming passes, you can manually acquire them through our app or portal.
Yes, you will receive an SMS notification when your data roaming pass is successfully activated, whether it's for auto subscriptions or pass renewals.
The data roaming passes are available in over 100 countries. You can check the availability at https://unifi.com.my/mobile/roaming .
Frequently Asked Questions
Terms & Conditions



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