• Netflix : Netflix is a streaming service that offers a wide variety of award-winning TV programmes, films, anime, documentaries, games and more on thousands of internet-connected devices. You can watch as much as you want, whenever you want. There's always something new to discover, and new TV programmes and films are added every week!

• SIAR : SIAR offers classic local films, spanning a variety of genres throughout the ages. Various movie releases can be enjoyed anytime and anywhere.

• MangoTV : MangoTV gives access to the unlimited high-quality videos of exclusive programs, original Chinese variety shows, reality shows, TV series and films. Enjoy all on MangoTV!

• MySing : MySing is a brand new first and only karaoke OTT app fully operated locally in Malaysia to bring karaoke entertainment back to the communities with more than 30,000 original quality karaoke content, with the latest hits in HD-quality.

• Disney+ Hotstar : Disney+ Hotstar is the streaming home of global and local hits. With endless entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and many more, there is something for everyone.

• beIN SPORTS CONNECT : Stream all beIN SPORTS content on beIN SPORTS CONNECT, a multi-device player accessible on the app or web. Catch every minute of
  every match across the UEFA Champions League, UEFA Europa League, LaLiga, Serie A, Ligue 1 & more LIVE and on demand – anywhere, anytime.

• SPOTV NOW : SPOTV NOW provides you with access to live sports streaming services, video on demand options and curated exclusive contents of premier Asian and International events, including MotoGP, The Open Championship, US Open and Wimbledon, World Table Tennis, and as well as Asian events such as Korean Baseball League (KBO) and V.League Japan competition. Also comes with Bahasa Melayu commentary for MotoGP live.

• WeTV : Enjoy premium entertainment on WeTV’s on demand streaming platform and bump up to VIP for more cool features. Watch the best ad-free local and Asian dramas, shows and anime.

• Amazon Prime Video : Watch movies, TV, and sports, including Amazon Originals like The Boys, The Marvelous Mrs. Maisel, and Tom Clancy’s Jack Ryan as well as recommendations just for you.

• TVBAnywhere+ : The most comprehensive Chinese entertainment platform published by TVB and delivers the latest & greatest content from TVB anytime, anywhere.

• Lionsgate Play : Home to blockbuster movies, premium Originals and binge-worthy shows.

• iQIYI : Home to Asia’s hottest entertainment. Bringing you the best of local, Korean and Chinese dramas, movies, variety shows and anime.

• Viu : Gives you instant access to all your favourite dramas, comedies, horror and more! Watch hit TV shows from Korea, Japan, China, Thailand, Indonesia, Malaysia, Myanmar, Turkey, the Middle East and India as well as our own Viu Originals.

• ZEE5 : The only streaming app that offers content in 18 languages. Home to 170,000+ hours of On Demand Content. The platform brings together the best of Originals, Movies and TV Shows, Music, Cineplays and Health and Lifestyle content all in one single destination.

• Simply South : Your one-stop destination for the best of all things entertainment! Pick from a collection of the newest Tamil, Malayalam and Telugu movies, and evergreen classics.

• YuppTV : YuppTV is one of the largest online TV platform with over 200+ Live Indian TV Channels, 7 days of catch-up TV, Latest Regional and Bollywood/Hindi Movies.

• BBC Player : BBC Player service is an authenticated multi-genre SVOD (Subscription Video On Demand) service that allows viewers to watch the very best BBC programmes anytime, anywhere. It is available online ( https://player.bbc.com/), and as an app on Apple App Store for iOS devices and Google Play Store for Android devices.

All Unifi Home broadband customers are eligible to subscribe to any of Unifi TV Packs with bundled streaming apps.

Starting 23 June 2023, Ultimate Max Pack and Ultimate Plus Pack subscribers will get to enjoy access to these streaming apps included at no extra cost:

• Ultimate Max Pack at RM89.90 (promo)

1. Netflix (Standard Plan)
2. Disney+ Hotstar
3. Lionsgate Play (promo until 30 September 2023)
4. BBC Player
5. beIN SPORTS CONNECT
6. SPOTV NOW
7. Viu
8. iQIYI
9. SIAR

• Ultimate Plus Pack at RM69.90 (promo)

1. Netflix (Basic Plan)
2. Disney+ Hotstar
3. Lionsgate Play (promo until 30 September 2023)
4. BBC Player
5. beIN SPORTS CONNECT
6. SPOTV NOW
7. SIAR

Other Ultimate Pack subscribers will get to enjoy access to these streaming apps included at no extra cost:

• Ultimate Pack at RM60

1. Disney+ Hotstar
2. beIN SPORTS CONNECT
3. SPOTV NOW
4. BBC Player
5. SIAR
6. Lionsgate Play (promo from 15 February – 30 September 2023)

• Ultimate Pack at RM49.90 (promo ended 30 November 2022)

1. Disney+ Hotstar
2. beIN SPORTS CONNECT
3. SPOTV NOW
4. BBC Player
5. Lionsgate Play
6. SIAR

• Ultimate Pack at RM59.90 (promo ended 30 November 2022)

1. Disney+ Hotstar
2. beIN SPORTS CONNECT
3. SPOTV NOW
4. BBC Player
5. Lionsgate Play
6. Viu
7. iQIYI
8. SIAR

All new and existing subscribers of the following packs get to enjoy access up to three (3) streaming apps included in the pack at no extra cost:

1. Aneka Plus Pack – Viu, SIAR and Lionsgate Play (promo from 15 February – 30 September 2023)
2. Ruby Plus Pack – MangoTV and Lionsgate Play (promo from 15 February – 30 September 2023)
3. Varnam Plus Pack - Simply South and Lionsgate Play (promo from 15 February – 30 September 2023)

The streaming apps are best viewed on Unifi Plus Box*.

You may also download the respective apps on your mobile phone and/or tablet via the app stores or watch it via your Smart TV.

*Netflix streaming app will be available on Unifi Plus Box starting 26 July 2023.

Good news! You can enjoy this offering as long as you are a Unifi TV Pack subscriber and there will be no additional charges to your existing monthly subscription upon activating the app.

Disclaimer: TM holds the rights to amend, add, or change the channel list in the pack as per the T&C.

For existing Unifi TV customers, you can upgrade/subscribe to Ultimate Max Pack or Ultimate Plus Pack at these channels:

1. MyUnifi app: Select Account→Select the relevant Unifi Home account to add on Unifi TV Pack
2. Unifi portal https://selfcare.unifi.com.my: Select Account→Select the relevant Unifi Home account to add on Unifi TV Pack
3. or by registering your interest at https://unifi.com.my/UYWcampaignCLM?slofCode=CLMP14

For new Unifi Home customers, you can explore the broadband and entertainment bundle plans at these channels:

1. Walk in to your nearest TMpoint
2. Call 100 and press 4 to speak to our Unifi Care Crew
3. Live Chat on https://maya.unifi.com.my
4. Online via https://unifi.com.my/ngam

To activate your streaming app entitlement, you can download and login to MyUnifi app or Unifi portal https://selfcare.unifi.com.my/  and select your Unifi Home account. Click on “My Entertainment” to manage your access to streaming apps.

To enjoy the additional Lionsgate Play streaming app from 15 February – 30 September 2023, you would need to activate the access via MyUnifi app or visit Unifi portal https://selfcare.unifi.com.my/.

You can enjoy the Ultimate Max Pack (promo price RM89.90/month) and Ultimate Plus Pack (promo price RM69.90/month) when you subscribe the packs within the campaign period 23^rd June 2023 until 22^nd September 2023.

You can then enjoy all the bundled channels and streaming apps at the promo price for as long as you do not change or terminate your Unifi TV Pack.

The streaming apps that you can subscribe with Unifi TV Pack add-on or a la carte with Unifi are as per the table below.

Starting 1st February 2022 until 31^st December 2023 (campaign period), all new and existing subscribers of Unifi TV Packs (Varnam Plus, Aneka Plus, Ruby Plus, Ultimate Pack, Ultimate Plus & Ultimate Max) get to enjoy special add-on subscription of these selected streaming apps:

1. SIAR
2. MangoTV
3. TVBAnywhere+
4. iQIYI
5. Viu
6. Simply South
7. ZEE5
8. YuppTV
9. WeTV

The streaming apps can be accessed across the following number of devices. This includes access via Unifi Plus Box.

• Netflix - Basic – watch in HD up to 1 supported device at a time;

                       Standard – watch in Full HD up to 2 supported devices at a time.

                       Premium – watch in Ultra HD up to 4 supported devices at a time.

• SIAR - Up to 5 devices concurrently

• MangoTV - Up to 2 devices concurrently

• TVBAnywhere+ - Up to 2 devices concurrently

• Lionsgate Play -  Up to 2 devices concurrently

• iQIYI - Up to 2 devices concurrently

• Viu - Up to 5 devices concurrently

• ZEE5 - Up to 5 devices concurrently

• Simply South - Up to 3 devices concurrently

• Amazon Prime Video - Up to 3 devices concurrently

• BBC Player - Unlimited

• YuppTV - Up to 4 devices concurrently

• WeTV - Up to 2 devices concurrently

• MySing - Only 1 device concurrently

• Disney+ Hotstar - Up to 2 devices concurrently

• beIN SPORTS CONNECT - Only 1 device concurrently

• SPOTV NOW - Only 1 device concurrently
   

Step 1: Download MyUnifi app on your mobile device or visit Unifi portal at https://selfcare.unifi.com.my/ and log in with your registered email address.

Step 2: Select “Account” from Menu and choose the relevant Unifi Home account. Then, select “My Entertainment” to activate the bundled streaming app(s).

Step 3: After activation is successful, you can enjoy the streaming apps on Unifi Plus Box or directly from the streaming app(s).

Steps to connect and enjoy the streaming apps are unique to its own. You may refer to the user guides for each streaming app at www.unifi.com.my/plusbox.   

There’s no specific time for you to activate. But we highly recommend you activate it as soon as you can to enjoy the best entertainment with Unifi.

To activate, you can simply do so on MyUnifi app or visit Unifi portal https://selfcare.unifi.com.my/

Starting 6^th September 2022, all variety packs (Varnam Plus Pack, Aneka Plus Pack and Ruby Plus Pack) and Ultimate Pack Promo campaign offering can switch its bundled streaming app to one (1) of the following:

1. MangoTV
2. Viu
3. iQIYI
4. Simply South
5. ZEE5
6. WeTV

Once you have opted to switch your current app with another eligible app (as listed above), you will still have access to the current app until the expiry date. The expiry date of the current app can be seen in the app itself.

The subscription of the new app will start on the day after the  expiry date of the current app.

You may switch these streaming apps at MyUnifi app or visit Unifi portal https://selfcare.unifi.com.my/

Yes, for variety packs (Varnam Plus Pack, Aneka Plus Pack and Ruby Plus Pack) and Ultimate Pack Promo campaign offering, you can switch the apps as many times as you want at no additional cost. However, kindly note that you can only switch to any one (1) of the streaming apps below:

1. MangoTV
2. Viu
3. iQIYI
4. Simply South
5. ZEE5
6. WeTV

You may switch these streaming apps at MyUnifi app or visit Unifi portal https://selfcare.unifi.com.my/

By subscribing via Unifi, you get to enjoy curated bundles and great add-on deals, specially crafted for you as our Unifi Home customer. You will also get to enjoy the convenience of paying the subscriptions in one single Unifi bill each month.

If you are interested to subscribe to the following streaming apps, you can subscribe on a la carte basis via MyUnifi app or visit Unifi portal https://selfcare.unifi.com.my/  

1. SIAR
2. MangoTV
3. Disney+ Hotstar
4. MySing
5. TVBAnywhere+
6. Amazon Prime Video (via Unifi Plus Box only)
7. BBC Player
8. YuppTV
9. Lionsgate Play
10. Viu
11. Simply South
12. ZEE5
13. WeTV
14. iQIYI

The access of these two (2) apps is exclusive to Unifi TV Ultimate Pack, Ultimate Plus Pack and Ultimate Max Pack subscribers only, at no additional cost.

You can check your Unifi ID (i.e. yourname@unifi) in your monthly bill. You can easily access it via MyUnifi app or Unifi portal at https://selfcare.unifi.com.my/

Please wait for a moment and try to reload your inbox.

Alternatively, you may try to check the spam/junk mail folder.

If these methods fail, please reach out to us via our digital platforms: Live Chat on https://maya.unifi.com.my or myunifi app for further assistance.

You can refer to the e-mail and SMS received when you activated the streaming app.

Sorry, you are unable to change your streaming app password after activation.

Sorry, the streaming apps are available on Unifi Plus Box only.

There are several options that you can explore:

1. Upgrade to Unifi Plus Box at RM20/month
2. Subscribe or upgrade to any of Unifi TV Packs, which includes Unifi Plus Box
3. You can also watch the streaming apps on the respective mobile app

You would need to subscribe to Unifi Home with any of Unifi TV Packs to enjoy the added benefits with streaming apps.

Please visit www.unifi.com.my/ngam or the nearest TMpoint to subscribe.

For first-time activation, it is best for you to be connected to Unifi Wi-Fi network to enjoy special deals.

Once the activation is successful, you are free to use the streaming apps subscribed anytime, anywhere. All you need is a stable internet connection, regardless of the service provider.

We would recommend that you terminate your current subscription first, and then subscribe to the streaming app via Unifi. This is to avoid you being double charged for the same service.

Yes, you can and you will get to enjoy the special Unifi TV Pack add-on price for each of the streaming app available under this campaign:

1. SIAR
2. MangoTV
3. TVBAnywhere+
4. iQIYI
5. Viu
6. Simply South
7. ZEE5
8. YuppTV
9. WeTV

We’re sorry. Unfortunately, this campaign is only applicable for Unifi fibre customers with Unifi TV Packs.

Upon successful subscription, you are billed with the current month and one (1) month advance charges. There is no proration for the streaming app subscription as the service rendered to you will be in full term of 60 days as per what you have been charged and paid for.

No, there are no separate contract terms applied to the streaming app activation. The access to the streaming apps will be as per the Unifi TV Pack terms and conditions that you have subscribed to because the bundled streaming app is included as part of the pack offerings as below:

• Ultimate Max Pack – Netflix (Standard Plan), Disney+ Hotstar, Lionsgate Play, BBC Player, beIN SPORTS CONNECT, SPOTV NOW, Viu, iQIYI & SIAR

• Ultimate Plus Pack – Netflix (Basic Plan), Disney+ Hotstar, Lionsgate Play, BBC Player, beIN SPORTS CONNECT, SPOTV NOW & SIAR

• Ultimate Pack – with Disney+ Hotstar, beIN SPORTS CONNECT, SPOTV NOW, BBC Player, SIAR & Lionsgate Play (promo from 15 February - 30 September 2023)

• Ultimate Pack Promo campaign – with additional Lionsgate Play, Viu & iQIYI

• Varnam Plus Pack – with Simply South & Lionsgate Play (promo from 15 February - 30 September 2023)

• Aneka Plus Pack – with Viu, SIAR & Lionsgate Play (promo from 15 February - 30 September 2023)

• Ruby Plus Pack – with MangoTV & Lionsgate Play (promo from 15 February - 30 September 2023)

You will also be bound by the terms and conditions of the individual streaming apps.

Do not worry, you are entitled to the streaming app access with your Unifi TV Pack subscription. Please disregard the expiry date on the app and continue to have fun binge-watching!

For the convenience of our customers, we highly encourage payment via Unifi billing (direct carrier billing).

There are several payment channels to pay your Unifi bill:

1. MyUnifi app
2. Unifi portal via https://selfcare.unifi.com.my/
3. Selected preferred online banking portals
4. Nearest TMpoint/Unifi Store or TMpoint Authorised Dealer (TAD)
5. POS Malaysia

For more payment channels, visit http://i.unifi.my/pay

We apologise for the inconvenience caused. Please follow the below steps to clear the cache on your Unifi Plus Box:

1. Go to “Settings”
2. Select “Apps”
3. Select “Unifi TV”
4. Click on “Clear cache”

Unfortunately no, because the streaming apps subscription and exclusive deals are exclusive to your Unifi Home account.

Unfortunately, if you cancel the subscription midway of the billing cycle, you will not be refunded for the remaining period. This means, you can still enjoy the service until the end of the billing cycle for that month or quarter*. Your access to the service will be discontinued starting from the next billing cycle and no further charges will be reflected in your bill.

Note: For Disney+ Hotstar a la carte option (RM54.90 for 3 months), this is based on Disney’s current retail price, and will be billed on a 3-month basis.

Feel free to reach out to us via our digital platforms:
Live Chat on https://maya.unifi.com.my or My Unifi app.

For more information regarding the streaming apps, please check out the respective streaming apps’ T&C and FAQ from the links below:

Netflix

T&C : https://help.netflix.com/en/legal/termsofuse

FAQ : https://help.netflix.com/en/node/412

TVBAnywhere+

T&C :https://www.tvbanywhere.com/terms-of-services.html

FAQ : https://www.tvbanywhere.com/faq.html

Lionsgate Play

T&C : https://lionsgateplay.com/termsandconditions

FAQ : https://lionsgateplay.com/faq

iQIYI

T&C : https://www.iq.com/intl-common/international-useragreement.html?lang=en_us

FAQ :  https://www.iq.com/intl-common/international-privacyagreement.html?lang=en_us

Viu

T&C : https://www.viu.com/ott/my/en/all/terms

FAQ : https://www.viu.com/ott/my/en/all/terms

ZEE5

T&C : https://www.zee5.com/global/termsofuse

FAQ : https://faq.zee5.com/?country=MY

Simply South

T&C : https://www.simplysouth.tv/terms

FAQ : https://www.simplysouth.tv/faq

Amazon Prime Video

T&C : https://www.primevideo.com/help/ref=atv_hp_nd_cnt?nodeId=202095490

FAQ : https://www.primevideo.com/help/ref=atv_nb_hp

WeTV

T&C : https://wetv.vip/static/terms-en.html

FAQ : https://wetv.vip/static/help.html?language=en&areacode=153576

MySing

T&C : https://mysing.com.my/app_license_agreement/

FAQ : https://mysing.com.my/app_faq/

Disney+ Hotstar

T&C : https://www.hotstar.com/my/terms-of-use

FAQ : https://help.hotstar.com/my/en/support/home

beIN SPORTS CONNECT

T&C : https://support.connect-my.beinsports.com/hc/en-us/articles/360032504212-Terms-Conditions

FAQ : https://support.connect-my.beinsports.com/hc/en-us

SPOTV NOW

T&C : www.spotvnow.com

FAQ : www.spotvnow.com

MangoTV

T&C : https://w.mgtv.com/

FAQ : https://w.mgtv.com/

YuppTV

T&C : https://www.yupptv.com/help/terms-and-conditions

FAQ : https://yupptv.freshdesk.com/support/home

BBC Player

T&C : https://player.bbc.com/en/terms-and-conditions

FAQ : https://player.bbc.com/en/help-and-support

SIAR

T&C : https://siar.my/terma-penggunaan/

FAQ : https://siar.my/soalan-lazim/