• YOUKU : Youku is China’s leading online video platform with various classical content including dramas, variety shows, movies, animation and kids content.

• Vidio : Watch the best of Indonesian entertainment on Vidio, from the most popular sinetron and drama series to exciting sports matches like BRI Liga 1 and many more!

• Durioo+ : A streaming platform born with the mission to raise children with eemaan, akhlaq and ‘ilm (belief, ethics and knowledge).At Durioo+ we produce, co-produce and license entertaining and fun content with good values, virtues, morals or Islamic teachings – all on one safe streaming platform – ad-free!

• HBO GO : HBO GO includes instant access to Hollywood movies, all HBO & HBO Asia shows and new HBO Originals series released at the same time as the US.

• Netflix : Netflix is a streaming service that offers a wide variety of award-winning TV programmes, films, anime, documentaries, games and more on thousands of internet-connected devices. You can watch as much as you want, whenever you want. There's always something new to discover, and new TV programmes and films are added every week!

• SIAR : SIAR offers classic local films, spanning a variety of genres throughout the ages. Various movie releases can be enjoyed anytime and anywhere.

• MangoTV : MangoTV gives access to the unlimited high-quality videos of exclusive programs, original Chinese variety shows, reality shows, TV series and films. Enjoy all on MangoTV!

• Disney+ Hotstar : Disney+ Hotstar is the streaming home of global and local hits. With endless entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and many more, there is something for everyone.

• beIN SPORTS CONNECT : Stream all beIN SPORTS content on beIN SPORTS CONNECT, a multi-device player accessible on the app or web. Catch every minute of
  every match across the UEFA Champions League, UEFA Europa League, LaLiga, Serie A, Ligue 1 & more LIVE and on demand – anywhere, anytime.

• SPOTV NOW : SPOTV NOW provides you with access to live sports streaming services, video on demand options and curated exclusive contents of premier Asian and International events, including MotoGP, The Open Championship, US Open and Wimbledon, World Table Tennis, and as well as Asian events such as Korean Baseball League (KBO) and V.League Japan competition. Also comes with Bahasa Melayu commentary for MotoGP live.

• WeTV : Enjoy premium entertainment on WeTV’s on demand streaming platform and bump up to VIP for more cool features. Watch the best ad-free local and Asian dramas, shows and anime.

• Amazon Prime Video : Watch movies, TV, and sports, including Amazon Originals like The Boys, The Marvelous Mrs. Maisel, and Tom Clancy’s Jack Ryan as well as recommendations just for you.

• TVBAnywhere+ : The most comprehensive Chinese entertainment platform published by TVB and delivers the latest & greatest content from TVB anytime, anywhere.

• iQIYI : Home to Asia’s hottest entertainment. Bringing you the best of local, Korean and Chinese dramas, movies, variety shows and anime.

• Viu : Gives you instant access to all your favourite dramas, comedies, horror and more! Watch hit TV shows from Korea, Japan, China, Thailand, Indonesia, Malaysia, Myanmar, Turkey, the Middle East and India as well as our own Viu Originals.

• ZEE5 : The only streaming app that offers content in 18 languages. Home to 170,000+ hours of On Demand Content. The platform brings together the best of Originals, Movies and TV Shows, Music, Cineplays and Health and Lifestyle content all in one single destination.

• Simply South : Your one-stop destination for the best of all things entertainment! Pick from a collection of the newest Tamil, Malayalam and Telugu movies, and evergreen classics.

• YuppTV : YuppTV is one of the largest online TV platform with over 200+ Live Indian TV Channels, 7 days of catch-up TV, Latest Regional and Bollywood/Hindi Movies.

• BBC Player : BBC Player service is an authenticated multi-genre SVOD (Subscription Video On Demand) service that allows viewers to watch the very best BBC programmes anytime, anywhere. It is available online ( https://player.bbc.com/), and as an app on Apple App Store for iOS devices and Google Play Store for Android devices.

All Unifi Home broadband customers are eligible to subscribe to any of Unifi TV Packs with bundled streaming apps.

Starting 23 June 2023, Ultimate Max Pack and Ultimate Plus Pack subscribers will get to enjoy access to these streaming apps included at no extra cost:

• Ultimate Max Pack at RM134.90

1. Unifi TV app
2. Netflix (Standard Plan)
3. Disney+ Hotstar
4. HBO GO
5. BBC Player
6. beIN SPORTS CONNECT
7. SPOTV NOW
8. Viu
9. iQIYI
10. SIAR

• Ultimate Plus Pack at RM99.90

1. Unifi TV app
2. Netflix (Basic Plan)
3. Disney+ Hotstar
4. HBO GO
5. BBC Player
6. beIN SPORTS CONNECT
7. SPOTV NOW
8. SIAR

Other Ultimate Pack subscribers will get to enjoy access to these streaming apps included at no extra cost:

• Ultimate Pack at RM60

1. Unifi TV app
2. Disney+ Hotstar
3. beIN SPORTS CONNECT
4. SPOTV NOW
5. BBC Player
6. SIAR

• Ultimate Pack at RM49.90 (promo ended 30 November 2022)

1. Unifi TV app
2. Disney+ Hotstar
3. beIN SPORTS CONNECT
4. SPOTV NOW
5. BBC Player
6. SIAR

• Ultimate Pack at RM59.90 (promo ended 30 November 2022)

1. Unifi TV app
2. Disney+ Hotstar
3. beIN SPORTS CONNECT
4. SPOTV NOW
5. BBC Player
6. Viu
7. iQIYI
8. SIAR

All new and existing subscribers of the following packs get to enjoy access to these streaming apps included in the pack at no extra costs:

1. Family Pack – Unifi TV app, HBO GO, beIN SPORTS CONNECT, SPOTV NOW, BBC Player &  SIAR
2. Movies Pack – Unifi TV app, HBO GO & Disney+ Hotstar
3. Kids Pack – Unifi TV app & Disney+ Hotstar
4. Sports Pack – Unifi TV app, beIN SPORTS CONNECT & SPOTV NOW
5. Aneka Plus Pack – Unifi TV app, Viu & SIAR
6. Ruby Plus Pack – Unifi TV app & TVBAnywhere+
7. Varnam Plus Pack – Unifi TV app & Simply South

The streaming apps are best viewed on Unifi TV Box.

You may also download the respective apps on your mobile phone and/or tablet via the app stores or watch it via your Smart TV.

Good news! You can enjoy this offering for as long as you are a Unifi TV Pack subscriber and there will be no additional charges to your existing monthly subscription upon activating the app.

Disclaimer: TM holds the rights to amend, add, or change the channel and streaming app list in the pack as per the T&C.

The streaming apps that you can subscribe with Unifi TV Pack add-on or a la carte with Unifi are as per the table below.

Starting 1st February 2022 until 31st December 2024 (campaign period), all new and existing subscribers of Unifi TV Packs get to enjoy special add-on subscription of these selected streaming apps:

a) YOUKU
b) Vidio
c) Durioo+
d) HBO GO
e) SIAR
f) MangoTV
g) Disney+ Hotstar
h) TVBAnywhere+
i) iQIYI
j) Viu
k) Simply South
l) ZEE5
m) YuppTV
n) WeTV

The discounted price you enjoy is not a short-term offer. If you have subscribed to the special Unifi TV Pack add-on pricing during the campaign period, you will get to enjoy the special price for as long as your Unifi TV Pack subscription remain active.

The streaming apps with limited time offer (from 1^st February 2022 – 31^st December 2024), available as Unifi TV Pack add-ons are as follows:

a) YOUKU
b) Vidio
c) Durioo+
d) HBO GO
e) SIAR
f) MangoTV
g) Disney+ Hotstar
h) TVBAnywhere+
i) iQIYI
j) Viu
k) Simply South
l) ZEE5
m) YuppTV
n) WeTV

The streaming apps can be accessed across the following number of devices. This includes access via Unifi TV Box.

• YOUKU - Up to 2 devices concurrently

• Vidio - Only 1 device concurrently

• Durioo+ - Up to 3 devices concurrently

• HBO GO - Up to 3 devices concurrently

• Netflix - Basic – watch in HD up to 1 supported device at a time;

                       Standard – watch in Full HD up to 2 supported devices at a time.

                       Premium – watch in Ultra HD up to 4 supported devices at a time.

• SIAR - Up to 5 devices concurrently

• MangoTV - Up to 2 devices concurrently

• TVBAnywhere+ - Up to 2 devices concurrently

• iQIYI - Up to 2 devices concurrently

• Viu - Up to 5 devices concurrently

• ZEE5 - Up to 5 devices concurrently

• Simply South - Up to 3 devices concurrently

• Amazon Prime Video - Up to 3 devices concurrently

• BBC Player - Unlimited

• YuppTV - Up to 4 devices concurrently

• WeTV - Up to 2 devices concurrently

• Disney+ Hotstar - Up to 2 devices concurrently

• beIN SPORTS CONNECT - Only 1 device concurrently

• SPOTV NOW - Only 1 device concurrently
   

Step 1: Download MyUnifi app on your mobile device or visit Unifi portal at https://selfcare.unifi.com.my/ and log in with your registered email address.

Step 2: Select “Account” from Menu and choose the relevant Unifi Home account. Then, select “My Entertainment” to activate the bundled streaming app(s).

Step 3: After activation is successful, you can enjoy the streaming apps on Unifi TV Box or directly from the streaming app(s).

Steps to connect and enjoy the streaming apps are unique to its own. You may refer to the user guides for each streaming app at https://unifi.com.my/tv/offerings/streaming-apps.   

Starting 6th September 2022, the bundled streaming app for all language-based packs (Varnam Plus Pack, Aneka Plus Pack & Ruby Plus Pack) and Ultimate Pack Promo campaign offerings can be switched to one (1) of the following:

a) MangoTV
b) Viu
c) iQIYI
d) Simply South
e) ZEE5
f) WeTV
g) TVBAnywhere+ (VOD Zone) – starting 15th January 2024
h) YOUKU – starting 1st February 2024
i) Vidio – starting 1st February 2024

You can switch the bundled streaming app once every month. Once you have opted to switch your current app with another eligible app (as listed above), you will still have access to the current app until the expiry date. The expiry date of the current app can be seen in the app itself.
The subscription of the new app will start on the day after the expiry date of the current app.

You may switch these streaming apps at MyUnifi app or visit Unifi portal https://selfcare.unifi.com.my/

Yes, for language-based packs (Varnam Plus Pack, Aneka Plus Pack & Ruby Plus Pack) and Ultimate Pack Promo campaign offerings, you can switch the apps once every month, as many times as you want, at no additional cost. However, kindly note that you can only switch to any one (1) of the streaming apps below:
a) MangoTV
b) Viu
c) iQIYI
d) Simply South
e) ZEE5
f) WeTV
g) TVBAnywhere+ (VOD Zone) - starting 15th January 2024
h) Youku – starting 1st February 2024
i) Vidio – starting 1st February 2024

You may switch these streaming apps at MyUnifi app or visit Unifi portal https://selfcare.unifi.com.my/

By subscribing via Unifi, you get to enjoy curated bundles and great add-on deals, specially crafted for you as our Unifi Home customer. You will also get to enjoy the convenience of paying the subscriptions in one single Unifi bill each month.

If you are interested to subscribe to the following streaming apps, you can subscribe on a la carte basis via MyUnifi app or visit Unifi portal https://selfcare.unifi.com.my/  

a) Youku
b) Vidio
c) Durioo+
d) HBO GO
e) Netflix (via Unifi TV Box only)
f) SIAR
g) MangoTV
h) Disney+ Hotstar
i) TVBAnywhere+
j) Amazon Prime Video (via Unifi TV Box only)
k) BBC Player
l) YuppTV
m) Viu
n) Simply South
o) ZEE5
p) WeTV
q) iQIYI

The access of these two (2) apps is exclusive to Unifi TV Family Pack, Sports Pack, Ultimate Pack, Ultimate Plus Pack and Ultimate Max Pack subscribers only, at no additional cost.

There are different login credentials for each streaming app, as below:

 You may also check the confirmation email you have received upon successful registration.

You can check your Unifi ID (i.e. yourname@unifi) in your monthly bill. You can easily access it via MyUnifi app or Unifi portal at https://selfcare.unifi.com.my/

Please wait for a moment and try to reload your inbox.

Alternatively, you may try to check the spam/junk mail folder. If these methods fail, please reach out to us via our digital platforms: Live Chat on https://maya.unifi.com.my or MyUnifi app for further assistance.

You may change your password on the streaming app dependingbon the required login feature of the streaming app itself.

Sorry, the streaming apps are available on Unifi TV Box (Android TV box) only.

There are several options that you can explore:
a) Upgrade to Unifi TV Box (Android TV box) at RM20/month
b) Subscribe or upgrade to any of the Unifi TV Packs, which includes the latest Unifi TV Box
c) You can also watch the streaming apps on the respective mobile apps

You would need to subscribe to Unifi Home with any of Unifi TV Packs to enjoy the added benefits with streaming apps.
Please visit www.unifi.com.my/ngam or the nearest TMpoint/Unifi Store to subscribe.

For first-time activation, it is best for you to be connected to Unifi Wi-Fi network to enjoy special deals.

Once the activation is successful, you are free to use the streaming apps subscribed anytime, anywhere. All you need is a stable internet connection, regardless of the service provider.

We would recommend that you terminate your current subscription first, and then subscribe to the streaming app via Unifi. This is to avoid you being double charged for the same service.

Yes, if you are a Unifi TV Pack subscriber, you are eligible to subscribe to the streaming apps special add-ons below:

a) Youku
b) Vidio
c) Durioo+
d) HBO GO
e) SIAR
f) MangoTV
g) Disney+ Hotstar
h) TVBAnywhere+
i) iQIYI
j) Viu
k) Simply South
l) ZEE5
m) YuppTV
n) WeTV

If you want to enjoy the special price during the campaign period, we advise you to terminate the current subscription and resubscribe.

To add on the streaming apps, you can do so via MyUnifi app or visit Unifi portal https://selfcare.unifi.com.my/

Yes, you can and you will get to enjoy the special Unifi TV Pack add-on price for each of the streaming app available under this campaign:

a) Youku
b) Vidio
c) Durioo+
d) HBO GO
e) SIAR
f) MangoTV
g) Disney+ Hotstar
h) TVBAnywhere+
i) iQIYI
j) Viu
k) Simply South
l) ZEE5
m) YuppTV
n) WeTV

We’re sorry. Unfortunately, this campaign is only applicable for Unifi fibre customers with Unifi TV Packs.

No, there are no separate contract terms applied to the streaming app activation. The access to the streaming apps will be as per the Unifi TV Pack terms and conditions that you have subscribed
to because the bundled streaming app is included as part of the pack offerings as below:

• Ultimate Max Pack – Unifi TV app, Netflix (Standard Plan), Disney+ Hotstar, HBO GO, BBC Player, beIN SPORTS CONNECT, SPOTV NOW, Viu, iQIYI & SIAR

• Ultimate Plus Pack – Unifi TV app, Netflix (Basic Plan), Disney+ Hotstar, HBO GO, BBC Player, beIN SPORTS CONNECT, SPOTV NOW & SIAR

• Ultimate Pack – Unifi TV app, Disney+ Hotstar, beIN SPORTS CONNECT, SPOTV NOW, BBC Player & SIAR (Ultimate Pack Promo campaign – with additional Viu & iQIYI)

• Family Pack – Unifi TV app, HBO GO, beIN SPORTS CONNECT, SPOTV NOW, BBC Player & SIAR

• Movies Pack – Unifi TV app, HBO GO & Disney+ Hotstar

• Kids Pack – Unifi TV app & Disney+ Hotstar

• Sports Pack – Unifi TV app, beIN SPORTS CONNECT & SPOTV NOW

• Varnam Plus Pack – Unifi TV app & Simply South

• Aneka Plus Pack – Unifi TV app, Vidio & SIAR

• Ruby Plus Pack – Unifi TV app & TVBAnywhere+ (VOD Zone)

You will also be bound by the terms and conditions of the individual streaming apps.

Do not worry, you are entitled to the streaming app access with your Unifi TV Pack subscription. Please disregard the expiry date on the app and continue to have fun binge-watching!

For the convenience of our customers, we highly encourage payment via Unifi billing (direct carrier billing).

There are several payment channels to pay your Unifi bill:
a) MyUnifi app
b) Unifi portal via https://selfcare.unifi.com.my/
c) Selected preferred online banking portals
d) Nearest TMpoint/Unifi Store or TMpoint Authorised Dealer (TAD)
e) POS Malaysia

For more payment channels, visit http://i.unifi.my/paymentchannels

We apologise for the inconvenience caused. Please follow the below steps to clear the cache on your Unifi TV Box:

1. Go to “Settings”
2. Select “Apps”
3. Select “Unifi TV”
4. Click on “Clear cache”

Unfortunately no, because the streaming apps subscription and exclusive deals are exclusive to your Unifi Home account.

Feel free to reach out to us via our digital platforms:
Live Chat on https://maya.unifi.com.my or My Unifi app.

Unfortunately, if you cancel the subscription midway of the billing cycle, you will not be refunded for the remaining period. This means, you can still enjoy the service until the end of the billing cycle for that month or quarter*. Your access to the service will be discontinued starting from the next billing cycle and no further charges will be reflected in your bill.

Note: For Disney+ Hotstar a la carte option (RM54.90 for 3 months), this is based on Disney’s current retail price, and will be billed on a 3-month basis.

Feel free to reach out to us via our digital platforms:
Live Chat on https://maya.unifi.com.my or My Unifi app.