Home Gadget Protection

Home Gadget Protection

Protection For All Your Gadgets In Your Home

Home Gadget Protection (HGP) is an innovative home gadget plan designed for TM broadband customer to completely protect your new gadgets. It's our way of providing the assurance of a hassle free experience if the devices in your home are stolen or damaged.
What Home Gadget Protection covers:

  1. Robbery & Burglary
  2. Accidental Damage
  3. Fire, Lighting or Explosion
  4. Flash Flood

Benefits

  1. One policy protects multiple devices
  2. First claim approval
  3. Nationwide pick-up and delivery for repair services
  4. One-to-one gadget replacement

How To Claim

Accidental & Liquid Damage

  1. File claim in portal.
  2. Complete your claim and submit claim form. Claims will be processed within 24 hours.
  3. Damaged gadget will be picked up and diagnosed.
  4. Once claim is approved, make payment for excess fee before repair is made.
  5. Gadget will be repaired and returned to the customer within 7 working days.

Theft

  1. Lodge police report within 48 hours.
  2. File claim in portal.
  3. Complete your claim and submit claim form. Claims will be processed within 24 hours.
  4. Once claim is approved, make payment for excess fee.
  5. Gadget will be replaced and delivered to the customer within 7 working days.

*Price shown is inclusive of 0% GST

Copyright © 2018 Telekom Malaysia Berhad. All rights reserved.