Kami teruja untuk memperkenalkan anda aplikasi baru dengan genre kandungan baru seperti berikut:

• MySing : 

  Aplikasi karaoke OTT dengan lebih daripada 30,000 kandungan karaoke kualiti original. Nikmati lagu-lagu Hit dalam HD.

• Disney+ Hotstar : Hiburan tanpa henti daripada Disney, Pixar, Marvel, Star Wars, National Geographic dan banyak lagi filem hangat tempatan juga antarabangsa.

• beIN SPORTS CONNECT : Strim semua kandungan beIN SPORTS, akses berbilang peranti menerusi aplikasi atau laman web. Saksikan kehangatan perlawanan bola sepak Liga Juara-Juara Eropah (UEFA), Liga Eropah UEFA, LaLiga, Serie A, Ligue1 dan banyak lagi secara LANGSUNG dan ‘On Demand’ pada bila-bila masa, di mana sahaja.

• SPOTV NOW :  Akses penstriman sukan secara langsung, pilihan video ‘on demand’ dan kandungan terpilih dengan siaran acara peringkat antarabangsa seperti MotoGP, Kejuaraan Terbuka, US dan Wimbledon Terbuka, Kejohanan Ping-Pong Dunia juga acara sukan Asia seperti Liga Bola Lisut Korea (KBO), V.League Japan competition serta ulasan MotoGP dalam Bahasa Malaysia.

• WeTV : Nikmati hiburan premium di platform penstriman ‘on demand’ WeTV dan jadi VIP untuk menikmati lebih banyak kelebihan. Saksikan drama lokal dan Asia, tayangan filem juga anime.

• Amazon Prime Video : Saksikan filem, TV dan sukan termasuk kandungan Amazon Original seperti The Boys, The Marvelous Mrs. Maisel dan Tom Clancy’s Jack Ryan serta barisan rancangan yang disarankan hanya untuk anda.

• TVBAnywhere+ : Platform hiburan China paling komprehensif daripada TVB yang menyiarkan kandungan TVB yang terkini dan terhangat, bila-bila masa, di mana sahaja.

• Lionsgate Play : Himpunan filem blokbuster, premium Original dan rancangan yang berbaloi untuk ditonton.

• iQiyi : Himpunan hiburan Asia terhangat. Membawakan anda drama lokal terhangat, drama Korean, China, filem, program aneka dan anime.

• Viu : Akses segera ke tayangan kegemaran anda baik drama, komedi, seram dan banyak lagi! Saksikan rancangan TV hit daripada Korea, Jepun, China, Thailand, Indonesia, Malaysia, Myanmar, Turki, Timur Tengah, India juga Viu Original.

• ZEE5 : Aplikasi penstriman yang menawarkan kandungan dalam 18 bahasa. Himpunan 170,000 jam kandungan On Demand dan Originals terbaik, filem, rancangan TV, lakon layar, kandungan kesihatan dan gaya hidup, semua dalam satu destinasi.

• Simply South : Destinasi sehenti untuk hiburan Tamil, Malayalam, Telugu dan filem-filem malar segar dan klasik.

• YuppTV : Salah satu platform dalam talian dengan lebih 200+ saluran TV India secara langsung, Catch-Up TV selama 7 hari dan himpunan filem Bollywood/Hindi terbaru.

• ShemarooMe : Destinasi kandungan 10,000+ jam Bollywood premium pelbagai bahasa, pelbagai genre seperti muzik, komedi dan kanak-kanak. Juga nikmati siaran 24 jam sehari, 7 hari seminggu.

• BBC Player : Perkhidmatan SVOD (Langganan Video ‘On Demand’) pelbagai genre yang merangkumi rancangan dan program BBC. Anda boleh menyaksikan BBC pada bila-bila masa, di mana sahaja. Muat turun aplikasi di Apple App Store atau Google Play Store dan saksikannya secara dalam talian.

Bermula 17 Mei 2022, semua pelanggan Pek Ultimate baru dapat menikmati empat (4) aplikasi penstriman yang didatangkan bersama pek tanpa kos ekstra seperti di bawah:

1. Disney+ Hotstar
2. beIN SPORTS CONNECT
3. SPOTV NOW
4. BBC Player

Bermula 1 Januari 2022, semua pelanggan baru dan pelanggan unifi yang melanggan pek berikut dapat menikmati akses kepada satu (1) aplikasi penstriman yang dimasukkan ke dalam pek tanpa kos ekstra:

1. Aneka Plus Pack - Viu app
2. Ruby Plus Pack – iQiyi app
3. Varnam Plus Pack - Simply South app

Bermula 17 Mei 2022 semua pelanggan baru unifi Home 100Mbps dengan Pek Varnam Plus, Aneka Plus dan Ruby Plus dapat menikmati 6 bulan akses kepada satu (1) aplikasi penstriman tambahan yang dimasukkan ke dalam pek tanpa kos ekstra seperti di bawah:

1. Disney+ Hotstar

Bermula 17 Mei 2022, semua pelanggan baru unifi Home Broadband 100Mbps sahaja dapat menikmati akses 6 bulan  kepada satu (1) aplikasi penstriman yang dimasukkan ke dalam pek tanpa kos ejstra seperti di bawah:

1. Disney+ Hotstar

Cara terbaik untuk menonton aplikasi penstriman anda adalah menerusi unifi Plus Box.

Anda juga boleh memuat turun aplikasi berkaitan ke telefon mudah alih dan/atau tablet menerusi ‘app store’ atau menontonnya melalui Smart TV anda.

Anda boleh menikmati tawaran ini selagi mana anda pelanggan Pek unifi TV dan tiada caj tambahan dikenakan ke atas bil bulanan anda.

Penafian: TM berhak untuk meminda, menambah, atau menukar saluran yang tersenarai di dalam pek seperti mana yang tertakluk di dalam Terma & Syarat.

The streaming apps that you can subscribe with Unifi TV Pack addon or a la carte with Unifi are as per the table below.
Starting 1st February 2022 until 31st December 2023 (campaign period), all new and existing subscribers of Unifi TV Packs get to enjoy special add-on subscription of these selected streaming apps:

1. HBO GO
2. SIAR
3. MangoTV
4. TVBAnywhere+
5. iQIYI
6. Viu
7. Simply South
8. ZEE5
9. YuppTV
10. WeTV

The discounted price you enjoy is not a short-term offer. If you have subscribed to the special Unifi TV Pack add-on pricing during the campaign period, you will get to enjoy the special price for as long as your Unifi TV Pack subscription remain active.
The streaming apps with limited time offer (from 1st February 2022 – 31st December 2023), available as Unifi TV Pack add-ons are as follows:

1. HBO GO
2. SIAR
3. MangoTV
4. TVBAnywhere+
5. iQIYI
6. Viu
7. Simply South
8. ZEE5
9. YuppTV
10. WeTV

The streaming apps can be accessed across the following number of devices. This includes access via Unifi TV Box.

• HBO GO - Up to 3 devices concurrently

• Netflix - Basic – watch in HD up to 1 supported device at a time;

                       Standard – watch in Full HD up to 2 supported devices at a time.

                       Premium – watch in Ultra HD up to 4 supported devices at a time.

• SIAR - Up to 5 devices concurrently

• MangoTV - Up to 2 devices concurrently

• TVBAnywhere+ - Up to 2 devices concurrently

• iQIYI - Up to 2 devices concurrently

• Viu - Up to 5 devices concurrently

• ZEE5 - Up to 5 devices concurrently

• Simply South - Up to 3 devices concurrently

• Amazon Prime Video - Up to 3 devices concurrently

• BBC Player - Unlimited

• YuppTV - Up to 4 devices concurrently

• WeTV - Up to 2 devices concurrently

• MySing - Only 1 device concurrently

• Disney+ Hotstar - Up to 2 devices concurrently

• beIN SPORTS CONNECT - Only 1 device concurrently

• SPOTV NOW - Only 1 device concurrently
   

Step 1: Download MyUnifi app on your mobile device or visit Unifi portal at https://selfcare.unifi.com.my/ and log in with your registered email address.

Step 2: Select “Account” from Menu and choose the relevant Unifi Home account. Then, select “My Entertainment” to activate the bundled streaming app(s).

Step 3: After activation is successful, you can enjoy the streaming apps on Unifi TV Box or directly from the streaming app(s).

Steps to connect and enjoy the streaming apps are unique to its own. You may refer to the user guides for each streaming app at www.unifi.com.my/plusbox.   

Starting 6th September 2022, the bundled streaming app for all language-based packs (Varnam Plus Pack, Aneka Plus Pack & Ruby Plus Pack) and Ultimate Pack Promo campaign offerings can be switched to one (1) of the following:

a) MangoTV
b) Viu
c) iQIYI
d) Simply South
e) ZEE5
f) WeTV

You can switch the bundled streaming app once every month. Once you have opted to switch your current app with another eligible app (as listed above), you will still have access to the current app until the expiry date. The expiry date of the current app can be seen in the app itself.
The subscription of the new app will start on the day after the expiry date of the current app.

You may switch these streaming apps at MyUnifi app or visit Unifi portal https://selfcare.unifi.com.my/

Yes, for language-based packs (Varnam Plus Pack, Aneka Plus Pack & Ruby Plus Pack) and Ultimate Pack Promo campaign offerings, you can switch the apps once every month, as many times as you want, at no additional cost. However, kindly note that you can only switch to any one (1) of the streaming apps below:

a) MangoTV
b) Viu
c) iQIYI
d) Simply South
e) ZEE5
f) WeTV

You may switch these streaming apps at MyUnifi app or visit Unifi portal https://selfcare.unifi.com.my/

By subscribing via Unifi, you get to enjoy curated bundles and great add-on deals, specially crafted for you as our Unifi Home customer. You will also get to enjoy the convenience of paying the subscriptions in one single Unifi bill each month.

If you are interested to subscribe to the following streaming apps, you can subscribe on a la carte basis via MyUnifi app or visit Unifi portal https://selfcare.unifi.com.my/

a) HBO GO
b) Netflix (via Unifi TV Box only)
c) SIAR
d) MangoTV
e) Disney+ Hotstar
f) MySing
g) TVBAnywhere+
h) Amazon Prime Video (via Unifi TV Box only)
i) BBC Player
j) YuppTV
k) Viu
l) Simply South
m) ZEE5
n) WeTV
o) iQIYI

The access of these two (2) apps is exclusive to Unifi TV Family Pack, Sports Pack, Ultimate Pack, Ultimate Plus Pack and Ultimate Max Pack subscribers only, at no additional cost.

There are different login credentials for each streaming app, as below:

 You may also check the confirmation email you have received upon successful registration.

You can check your Unifi ID (i.e. yourname@unifi) in your monthly bill. You can easily access it via MyUnifi app or Unifi portal at https://selfcare.unifi.com.my/

Please wait for a moment and try to reload your inbox.

Alternatively, you may try to check the spam/junk mail folder. If these methods fail, please reach out to us via our digital platforms: Live Chat on https://maya.unifi.com.my or MyUnifi app for further assistance.

You may change your password on the streaming app dependingbon the required login feature of the streaming app itself.

Sorry, the streaming apps are available on Unifi TV Box (Android TV box) only.

There are several options that you can explore:
a) Upgrade to Unifi TV Box (Android TV box) at RM20/month
b) Subscribe or upgrade to any of the Unifi TV Packs, which includes the latest Unifi TV Box
c) You can also watch the streaming apps on the respective mobile apps

You would need to subscribe to Unifi Home with any of Unifi TV Packs to enjoy the added benefits with streaming apps.
Please visit www.unifi.com.my/ngam or the nearest TMpoint/Unifi Store to subscribe.

For first-time activation, it is best for you to be connected to Unifi Wi-Fi network to enjoy special deals.

Once the activation is successful, you are free to use the streaming apps subscribed anytime, anywhere. All you need is a stable internet connection, regardless of the service provider.

We would recommend that you terminate your current subscription first, and then subscribe to the streaming app via Unifi. This is to avoid you being double charged for the same service.

Yes, if you are a Unifi TV Pack subscriber, you are eligible to subscribe to the streaming apps special add-ons below:

a) HBO GO
b) SIAR
c) MangoTV
d) TVBAnywhere+
e) iQIYI
f) Viu
g) Simply South
h) ZEE5
i) YuppTV
j) WeTV

If you want to enjoy the special price during the campaign period, we advise you to terminate the current subscription and resubscribe.
To add on the streaming apps, you can do so via MyUnifi app or visit Unifi portal https://selfcare.unifi.com.my/

Yes, you can and you will get to enjoy the special Unifi TV Pack add-on price for each of the streaming app available under this campaign:

a) HBO GO
b) SIAR
c) MangoTV
d) TVBAnywhere+
e) iQIYI
f) Viu
g) Simply South
h) ZEE5
i) YuppTV
j) WeTV

We’re sorry. Unfortunately, this campaign is only applicable for Unifi fibre customers with Unifi TV Packs.

No, there are no separate contract terms applied to the streaming app activation. The access to the streaming apps will be as per the Unifi TV Pack terms and conditions that you have subscribed
to because the bundled streaming app is included as part of the pack offerings as below:

• Ultimate Max Pack – Unifi TV app, Netflix (Standard Plan), Disney+ Hotstar, HBO GO, BBC Player, beIN SPORTS CONNECT, SPOTV NOW, Viu, iQIYI & SIAR

• Ultimate Plus Pack – Unifi TV app, Netflix (Basic Plan), Disney+ Hotstar, HBO GO, BBC Player, beIN SPORTS CONNECT, SPOTV NOW & SIAR

• Ultimate Pack – Unifi TV app, Disney+ Hotstar, beIN SPORTS CONNECT, SPOTV NOW, BBC Player & SIAR (Ultimate Pack Promo campaign – with additional Viu & iQIYI)

• Family Pack – Unifi TV app, HBO GO, beIN SPORTS CONNECT, SPOTV NOW, BBC Player & SIAR

• Movies Pack – Unifi TV app, HBO GO & Disney+ Hotstar

• Kids Pack – Unifi TV app & Disney+ Hotstar

• Sports Pack – Unifi TV app, beIN SPORTS CONNECT & SPOTV NOW

• Varnam Plus Pack – Unifi TV app & Simply South

• Aneka Plus Pack – Unifi TV app, Viu & SIAR

• Ruby Plus Pack – Unifi TV app & MangoTV

You will also be bound by the terms and conditions of the individual streaming apps.

Do not worry, you are entitled to the streaming app access with your Unifi TV Pack subscription. Please disregard the expiry date on the app and continue to have fun binge-watching!

For the convenience of our customers, we highly encourage payment via Unifi billing (direct carrier billing).

There are several payment channels to pay your Unifi bill:
a) MyUnifi app
b) Unifi portal via https://selfcare.unifi.com.my/
c) Selected preferred online banking portals
d) Nearest TMpoint/Unifi Store or TMpoint Authorised Dealer (TAD)
e) POS Malaysia

For more payment channels, visit http://i.unifi.my/paymentchannels

We apologise for the inconvenience caused. Please follow the below steps to clear the cache on your Unifi TV Box:

1. Go to “Settings”
2. Select “Apps”
3. Select “Unifi TV”
4. Click on “Clear cache”

Unfortunately no, because the streaming apps subscription and exclusive deals are exclusive to your Unifi Home account.

Feel free to reach out to us via our digital platforms:
Live Chat on https://maya.unifi.com.my or My Unifi app.

Unfortunately, if you cancel the subscription midway of the billing cycle, you will not be refunded for the remaining period. This means, you can still enjoy the service until the end of the billing cycle for that month or quarter*. Your access to the service will be discontinued starting from the next billing cycle and no further charges will be reflected in your bill.

Note: For Disney+ Hotstar a la carte option (RM54.90 for 3 months), this is based on Disney’s current retail price, and will be billed on a 3-month basis.

Feel free to reach out to us via our digital platforms:
Live Chat on https://maya.unifi.com.my or My Unifi app.