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TV Apps

Sebagai sebahagian daripada usaha kami untuk meningkatkan lagi pengalaman tontonan pelanggan kami, unifi TV telah bekerjasama dengan 15 aplikasi penstriman bermula 1 Mei 2022 seperti di bawah:

 

  1. MySing - bakal dilancarkan pada 1 Mei 2022
  2. Disney+ Hotstar - bakal dilancarkan 17 Mei 2022
  3. beIN SPORTS CONNECT - bakal dilancarkan 17 Mei 2022
  4. SPOTV NOW - bakal dilancarkan 17 Mei 2022
  5. WeTV
  6. Amazon Prime Video
  7. TVBAnywhere+
  8. Lionsgate Play
  9. iQiyi
  10. Viu
  11. ZEE5
  12. Simply South
  13. YuppTV
  14. ShemarooMe
  15. BBC Player
     

Kami teruja untuk memperkenalkan anda aplikasi baru dengan genre kandungan baru seperti berikut:

 

 

  • MySing 

    Aplikasi karaoke OTT dengan lebih daripada 30,000 kandungan karaoke kualiti original. Nikmati lagu-lagu Hit dalam HD.

 

  • Disney+ Hotstar : Hiburan tanpa henti daripada Disney, Pixar, Marvel, Star Wars, National Geographic dan banyak lagi filem hangat tempatan juga antarabangsa.

 

  • beIN SPORTS CONNECT : Strim semua kandungan beIN SPORTS, akses berbilang peranti menerusi aplikasi atau laman web. Saksikan kehangatan perlawanan bola sepak Liga Juara-Juara Eropah (UEFA), Liga Eropah UEFA, LaLiga, Serie A, Ligue1 dan banyak lagi secara LANGSUNG dan ‘On Demand’ pada bila-bila masa, di mana sahaja.

 

  • SPOTV NOW :  Akses penstriman sukan secara langsung, pilihan video ‘on demand’ dan kandungan terpilih dengan siaran acara peringkat antarabangsa seperti MotoGP, Kejuaraan Terbuka, US dan Wimbledon Terbuka, Kejohanan Ping-Pong Dunia juga acara sukan Asia seperti Liga Bola Lisut Korea (KBO), V.League Japan competition serta ulasan MotoGP dalam Bahasa Malaysia.

 

  • WeTV : Nikmati hiburan premium di platform penstriman ‘on demand’ WeTV dan jadi VIP untuk menikmati lebih banyak kelebihan. Saksikan drama lokal dan Asia, tayangan filem juga anime.

 

  • Amazon Prime Video : Saksikan filem, TV dan sukan termasuk kandungan Amazon Original seperti The Boys, The Marvelous Mrs. Maisel dan Tom Clancy’s Jack Ryan serta barisan rancangan yang disarankan hanya untuk anda.

 

  • TVBAnywhere+ : Platform hiburan China paling komprehensif daripada TVB yang menyiarkan kandungan TVB yang terkini dan terhangat, bila-bila masa, di mana sahaja.

 

  • Lionsgate Play : Himpunan filem blokbuster, premium Original dan rancangan yang berbaloi untuk ditonton.

 

  • iQiyi : Himpunan hiburan Asia terhangat. Membawakan anda drama lokal terhangat, drama Korean, China, filem, program aneka dan anime.

 

  • Viu : Akses segera ke tayangan kegemaran anda baik drama, komedi, seram dan banyak lagi! Saksikan rancangan TV hit daripada Korea, Jepun, China, Thailand, Indonesia, Malaysia, Myanmar, Turki, Timur Tengah, India juga Viu Original.

 

  • ZEE5 : Aplikasi penstriman yang menawarkan kandungan dalam 18 bahasa. Himpunan 170,000 jam kandungan On Demand dan Originals terbaik, filem, rancangan TV, lakon layar, kandungan kesihatan dan gaya hidup, semua dalam satu destinasi.

 

  • Simply South : Destinasi sehenti untuk hiburan Tamil, Malayalam, Telugu dan filem-filem malar segar dan klasik.

 

  • YuppTV : Salah satu platform dalam talian dengan lebih 200+ saluran TV India secara langsung, Catch-Up TV selama 7 hari dan himpunan filem Bollywood/Hindi terbaru.

 

  • ShemarooMe : Destinasi kandungan 10,000+ jam Bollywood premium pelbagai bahasa, pelbagai genre seperti muzik, komedi dan kanak-kanak. Juga nikmati siaran 24 jam sehari, 7 hari seminggu.

 

  • BBC Player : Perkhidmatan SVOD (Langganan Video ‘On Demand’) pelbagai genre yang merangkumi rancangan dan program BBC. Anda boleh menyaksikan BBC pada bila-bila masa, di mana sahaja. Muat turun aplikasi di Apple App Store atau Google Play Store dan saksikannya secara dalam talian.

 

Bermula 17 Mei 2022, semua pelanggan Pek Ultimate baru dapat menikmati empat (4) aplikasi penstriman yang didatangkan bersama pek tanpa kos ekstra seperti di bawah:

  1. Disney+ Hotstar
  2. beIN SPORTS CONNECT
  3. SPOTV NOW
  4. BBC Player

 

Bermula 1 Januari 2022, semua pelanggan baru dan pelanggan unifi yang melanggan pek berikut dapat menikmati akses kepada satu (1) aplikasi penstriman yang dimasukkan ke dalam pek tanpa kos ekstra:

  1. Aneka Plus Pack - Viu app
  2. Ruby Plus Pack – iQiyi app
  3. Varnam Plus Pack - Simply South app

 

Bermula 17 Mei 2022 semua pelanggan baru unifi Home 100Mbps dengan Pek Varnam Plus, Aneka Plus dan Ruby Plus dapat menikmati 6 bulan akses kepada satu (1) aplikasi penstriman tambahan yang dimasukkan ke dalam pek tanpa kos ekstra seperti di bawah:

  1. Disney+ Hotstar

 

Bermula 17 Mei 2022, semua pelanggan baru unifi Home Broadband 100Mbps sahaja dapat menikmati akses 6 bulan  kepada satu (1) aplikasi penstriman yang dimasukkan ke dalam pek tanpa kos ejstra seperti di bawah:

  1. Disney+ Hotstar

 

Cara terbaik untuk menonton aplikasi penstriman anda adalah menerusi unifi Plus Box.

 

Anda juga boleh memuat turun aplikasi berkaitan ke telefon mudah alih dan/atau tablet menerusi ‘app store’ atau menontonnya melalui Smart TV anda.

Anda boleh menikmati tawaran ini selagi mana anda pelanggan Pek unifi TV dan tiada caj tambahan dikenakan ke atas bil bulanan anda.

 

Penafian: TM berhak untuk meminda, menambah, atau menukar saluran yang tersenarai di dalam pek seperti mana yang tertakluk di dalam Terma & Syarat.

From 1st September 2022, all new and existing Ruby Plus Pack will be bundled with the latest streaming app, MangoTV. The access to the app will be included in your TV pack at no extra cost.

 

You can activate the access to MangoTV here https://activate.unifi.com.my/ott/unifi.aspx?o=b

Bagi pelanggan Pek Varnam, Aneka atau Ruby, anda boleh naik taraf/langgan Pek Ultimate di https://unifi.com.my/UYWcampaignCLM?slofCode=CLMP14

 

Bagi pelanggan unifi Home baru, anda boleh meneroka pelan bundle broadband dan hiburan di  https://unifi.com.my/extraordinary. Bundle aplikasi penstriman akan diaktifkan dengan emel/nombor telefon mudah alih yang anda daftarkan bersama unifi. Anda akan menerima notifikasi melalui emel dan/atau SMS untuk mengakses aplikasi tersebut. Muat turun aplikasi menerusi unifi Plus Box atau peranti yang sepadan. Ketahui lebih lanjut aplikasi penstriman anda di​​​​​​​ https://activate.unifi.com.my dan pilih “Urus Aplikasi Penstriman Saya”. 

 

You will get to continue streaming iQIYI as long as your subscription to Ruby Plus Pack is still active, at no extra cost.

You can subscribe to MangoTV streaming app as an add-on at a special discounted price of RM9.90/month here https://activate.unifi.com.my/ott/unifi.aspx?o=a

 

Alternatively, you can switch your existing active streaming app from iQIYI to MangoTV for free here https://activate.unifi.com.my/ott/profile.aspx

Starting 1st September 2022, Ruby Plus Pack comes with the following streaming apps:

  1. MangoTV
  2. Lionsgate Play (90-day free access between campaign period 13th July 2022 until 12th October 2022

 

The old Ruby Plus Pack bundle offering with iQIYI streaming app will no longer be valid for activation.

 

You can now activate the MangoTV streaming app access via https://activate.unifi.com.my/ott/unifi.aspx?o=b

 

For more info on your active streaming app bundle, you can visit https://activate.unifi.com.my and select “Manage My Streaming Apps”.

The streaming apps that you can subscribe with unifi TV Pack add-on or a la carte with unifi are as per the table below.

 

Starting 1st February 2022 until 31st December 2022 (campaign period), all new and existing subscribers of unifi TV Packs (Varnam Plus, Aneka Plus, Ruby Plus and Ultimate Pack) get to enjoy special add-on subscription of selected streaming apps:

  1. MangoTV
  2. TVBAnywhere+
  3. iQIYI (add-on promo RM5.90/month ends 30th September 2022)
  4. Viu
  5. Simply South
  6. ZEE5
  7. ShemarooMe
  8. YuppTV
  9. WeTV

 

  App Offering

 

MangoTV

 

  • Special unifi TV Pack add-on at RM9.90/month (promo ends 31st December 2022)
  • A la carte RM18.99/month

 

 

 

MySing

  •  30 days trial with free 5 songs/day (promo from 1st May 2022 – 31st October 2022)
  • A la carte RM14.90/month

 

 

Disney+ Hotstar

 

  • Special unifi TV Pack add-on at RM16.00/month
  • A la carte RM54.90 for 3 months (being Disney’s current retail price)

 

 

BBC Player

 

  • A la carte RM10/month

 

 

Amazon Prime Video

 

  • A la carte RM25/month (payment via credit card only)

 

 

TVBAnywhere+

 

  • Special unifi TV Pack add-on TVB Anywhere Channel Zone at RM16.00/month (promo ends 31st December 2022)
  • Special unifi TV Pack add-on TVB Anywhere VOD Zone at RM16.00/month (promo ends 31st December 2022)
  • Special unifi TV Pack add-on TVB Anywhere Premium Zone at RM32.00/month (promo ends 31st December 2022)
  • A la carte TVB Anywhere Channel Zone – RM19.90/month
  • A la carte TVB Anywhere VOD Zone – RM19.90/month
  • A la carte TVB Anywhere Premium Zone – RM39.90/month

 

 

Lionsgate Play

 

  • Special unifi TV Pack add-on at RM7.50/month (promo ends 31st July 2022)
  • A la carte RM14.90/month

 

 

iQIYI

 

  • Special unifi TV Pack add-on at RM5.90/month (promo ends 31st December 2022)

 

   

Viu

 

  • Special unifi TV Pack add-on at RM5.00/month (promo ends 31st December 2022)
  • A la carte RM12.90/month

 

 

ZEE5

 

  • Special unifi TV Pack add-on at RM12.50/month (promo ends 31st December 2022)
  • A la carte RM14.90/month

 

 

 

Simply South

  • Special unifi TV Pack add-on at RM8.50/month (promo ends 31st December 2022)
  • A la carte RM10/month

 

ShemarooMe

 

 

  • Special unifi TV Pack add-on at RM6.50/month (promo ends 31st December 2022)
  • A la carte RM8/month

 

 

 

YuppTV

 

  • Special unifi TV Pack add-on at RM12.50/month (except for YuppFlix plan, promo ends 31st December 2022)
  • A la carte YuppTV Tamil + YuppFlix: RM15/month
  • A la carte YuppTV Hindi + YuppFlix: RM15/month
  • A la carte YuppTV Bangla + Yuppflix: RM15/month
  • A la carte YuppTV Malayalam + YuppFlix: RM15/month
  • A la carte YuppTV Telugu + YuppFlix: RM15/month
  • A la carte YuppFlix: RM10/month

 

WeTV

 

 

  • Special unifi TV Pack add-on at RM5.90/month (promo ends 31st July 2022)
  • A la carte subscription will be available soon

 

 

 

SPOTV NOW

 

  • A la carte subscription will be available soon

 

 

If you have subscribed to the special unifi TV Pack add-on pricing during the campaign period, you will get to enjoy the special price for as long as you continue to subscribe.

 

The streaming apps with limited time offer (from 1st February 2022 – 31st December 2022) for unifi TV Pack add-on are as below:

  1. MangoTV
  2. TVBAnywhere+
  3. iQIYI (add-on promo RM5.90/month ends 30th September 2022)
  4. Viu
  5. Simply South
  6. ZEE5
  7. ShemarooMe
  8. YuppTV
  9. WeTV

 

The streaming apps can be accessed across the following number of devices. This includes access via unifi Plus Box.

 

  • MangoTV - Up to 2 devices concurrently

 

  • TVBAnywhere+ - Up to 2 devices concurrently

 

  • Lionsgate Play -  Up to 2 devices concurrently

 

  • iQIYI - Up to 2 devices concurrently

 

  • Viu - Up to 5 devices concurrently

 

  • ZEE5 - Up to 5 devices concurrently

 

  • Simply South - Up to 3 devices concurrently

 

  • Amazon Prime Video - Up to 3 devices concurrently

 

  • BBC Player - Unlimited

 

  • YuppTV - Up to 4 devices concurrently

 

  • ShemarooMe - Up to 4 devices concurrently

 

  • WeTV - Up to 2 devices concurrently

 

  • MySing - Only 1 device concurrently

 

  • Disney+ Hotstar - Up to 2 devices concurrently

 

  • beIN SPORTS CONNECT - Only 1 device concurrently

 

  • SPOTV NOW - Only 1 device concurrently
     

Step 1: Visit the microsite https://activate.unifi.com.my/ott/unifi.aspx?o=b to activate the bundled streaming app(s).

 

Step 2: Verify/Key-in your unifi ID and verify your contact number. Select the streaming app of your choice.

 

Step 3: You will receive an SMS containing a One-time Password (OTP). Key-in the OTP and select “Confirm”.

 

Step 4: After activation is successful on the microsite, you can enjoy the streaming apps on unifi Plus Box or directly from the streaming app(s).

 

Steps to connect and enjoy the streaming apps are unique to its own. You may refer to the user guides for each streaming app at https://unifi.com.my/tv/tv-apps/

 

There’s no specific time for you to activate. But we highly recommend you activate it as soon as you can to enjoy the best entertainment with unifi.

 

 To activate, visit our microsite https://activate.unifi.com.my/ott/unifi.aspx?o=b

 

 Starting 6th September 2022, all vernacular packs (Varnam Plus Pack, Aneka Plus Pack and Ruby Plus Pack) and Ultimate Pack Promo campaign offering can switch its bundled streaming app to one (1) of the following:

  1. MangoTV
  2. Lionsgate Play
  3. Viu
  4. iQIYI
  5. Simply South
  6. ZEE5
  7. WeTV

 

 Once you have opted to switch your current app with another eligible app (as listed above), you will still have access to the current app until the expiry date. The expiry date of the current app can be seen in the app itself.

 

 The subscription of the new app will start on the day after the  expiry date of the current app.

 

 You may visit this link to switch https://activate.unifi.com.my/ott/profile.aspx

 

For Ultimate Pack customers, if you have opted in for the new streaming bundle (Disney+ Hotstar, BBC Player, beIN SPORTS CONNECT & SPOTV NOW), you will not be able to switch any of the apps with others. However, you can subscribe to the other streaming apps on a la carte basis.

 

Yes, for vernacular packs (Varnam Plus Pack, Aneka Plus Pack and Ruby Plus Pack) and Ultimate Pack Promo campaign offering you can switch the apps as many times as you want at no additional costs. However, kindly note that you can only switch to any one (1) of the streaming apps below:

  1. MangoTV
  2. Lionsgate Play
  3. Viu
  4. iQIYI
  5. Simply South
  6. ZEE5
  7. WeTV

 

 Please visit this link to switch https://activate.unifi.com.my/ott/profile.aspx

 

 

By subscribing via unifi, you get to enjoy curated bundles and great add-on deals, specially crafted for you as our unifi Home customer. You will also get to enjoy the convenience of paying the subscriptions in one single unifi bill each month.

If you are interested to subscribe to the following streaming apps,

 you can subscribe on a la carte basis via  

 https://activate.unifi.com.my/ott/unifi.aspx?o=a.

 

  1. MangoTV
  2. Disney+ Hotstar
  3. MySing
  4. TVBAnywhere+
  5. Amazon Prime Video (via unifi Plus Box only)
  6. BBC Player
  7. YuppTV
  8. ShemarooMe
  9. Lionsgate Play
  10. Viu
  11. Simply South
  12. ZEE5
  13. WeTV
  14. iQIYI

 

The access of these 2 apps is exclusive to unifi TV Ultimate Pack subscribers at no additional costs. SPOTV NOW will be available on a la carte basis soon.

There are different login credentials for each streaming app, as below:

 

App

Login Credential

 

TVBAnywhere+

  • unifi ID

 

Lionsgate Play

  • Mobile number

 

iQIYI

  • Mobile number

 

Viu

  • Mobile number

 

ZEE5

  • E-mail address

 

Simply South

  • E-mail address

 

Amazon Prime Video

  • E-mail address

 

BBC Player

  • unifi ID

 

YuppTV

  • E-mail address

 

ShemarooMe

  • Mobile number

 

WeTV

  • Mobile number

 

MySing

  • unifi ID

 

Disney+ Hotstar

  • Mobile number

 

beIN SPORTS CONNECT

  • unifi ID

 

SPOTV NOW

  • unifi ID
  MangoTV
  • Mobile number

 

You may also check the confirmation e-mail you have received upon successful registration.

You can check your unifi ID (i.e. yourname@unifi) in your monthly bill. You can easily access it via myunifi app or unifi portal at unifi.com.my.

Please verify your mobile number again.

 

If it is not the correct mobile number, you can update your latest account contact details by reaching out to us via our digital platforms: Live Chat on https://maya.unifi.com.my or myunifi app.

Please check if you may have set up an SMS blocked list on your phone. You would have to remove the number 62100 / 66555 from the blocked list.

 

There might also be a network delay by your mobile network provider. Please wait for a while before you retry.

 

The OTP is valid within five (5) minutes upon generation. If your OTP becomes invalid, you can request for the OTP to be sent again to your verified mobile number.

 

Please wait for a moment and try to reload your inbox.

 

Alternatively, you may try to check the spam/junk mail folder.

 

If these methods fail, please reach out to us via our digital platforms: Live Chat on https://maya.unifi.com.my or myunifi app for further assistance.

 

You can refer to the e-mail and SMS received when you activated the streaming app.

Sorry, you are unable to change your streaming app password after activation.

Sorry, the streaming apps are available on unifi Plus Box only.

 

There are several options that you can explore:

  • Upgrade to unifi Plus Box at RM20/month
  • Subscribe or upgrade to any of unifi TV Packs, which includes unifi Plus Box
  • You can also watch the streaming apps on the respective mobile apps

You would need to subscribe to unifi Home with any of unifi TV Packs to enjoy the added benefits with streaming apps.

Please visit www.unifi.com.my/extraordinary or the nearest TMpoint to subscribe.

For first-time activation, it is best for you to be connected to unifi Wi-Fi network to enjoy special deals.

 

Once the activation is successful, you are free to use the streaming apps subscribed anytime, anywhere. All you need is a stable internet connection, regardless of the service provider.

We would recommend that you terminate your current subscription first, and then subscribe to the streaming app via unifi. This is to avoid you being double charged for the same service.

Yes, if you are a unifi TV Pack subscriber, you are eligible to subscribe to the below streaming apps special add-on:

 

  1. MangoTV
  2. TVBAnywhere+
  3. iQIYI (add-on promo RM5.90/month ends 30th September 2022)
  4. Viu
  5. Simply South
  6. ZEE5
  7. ShemarooMe
  8. YuppTV
  9. WeTV

 

If you want to enjoy the special price during the campaign period, we would advise you to terminate the current subscription and resubscribe.

 

To add-on the streaming apps, you can visit this link https://activate.unifi.com.my/ott/unifi.aspx?o=a. Key in your unifi ID (i.e. yourname@unifi) to check your eligibility for the special add-on price.

Yes, you can and you will get to enjoy the special unifi TV Pack add-on price for each of the streaming app available under this campaign:

  1. MangoTV
  2. TVBAnywhere+
  3. iQIYI (add-on promo RM5.90/month ends 30th September 2022)
  4. Viu
  5. Simply South
  6. ZEE5
  7. ShemarooMe
  8. YuppTV
  9. WeTV

We’re sorry. Unfortunately, this campaign is only applicable for unifi fiber customers with unifi TV Packs.

Upon successful subscription, you are billed with the current month and one (1) month advance charges. There is no proration for the streaming app subscription as the service rendered to you will be in full term of 60 days as per what you have been charged and paid for.

No, there are no separate contract terms applied to the streaming app activation. The access to the streaming apps will be as per the unifi TV Pack terms and conditions that you have subscribed to because the bundled streaming app is included as part of the pack offerings as below:

  1. Ultimate Pack – with Disney+ Hotstar, beIN SPORTS CONNECT, SPOTV NOW and BBC Player

          Ultimate Pack Promo campaign – with additional Lionsgate Play, Viu & iQIYI

  1. Varnam Plus Pack – with Simply South
  2. Aneka Plus Pack – with Viu
  3. Ruby Plus Pack – with MangoTV

 

You will also be bound by the terms and conditions of the individual streaming apps.

Do not worry, you are entitled to the streaming app access with your unifi TV Pack subscription. Please disregard the expiry date on the app and continue to have fun binge-watching!

For the convenience of our customers, we highly encourage payment via unifi billing (direct carrier billing).

 

There are several payment channels to pay your unifi bill:

  1. myunifi app
  2. unifi portal via www.unifi.com.my
  3. Selected preferred online banking portals
  4. Nearest TMpoint or TMpoint Authorised Dealer (TAD)
  5. POS Malaysia

We apologise for the inconvenience caused. Please follow the below steps to clear the cache on your unifi Plus Box:

  1. Go to “Settings”
  2. Select “Apps”
  3. Select “unifi TV”
  4. Click on “Clear cache”

 

Unfortunately no, because the streaming apps subscription and exclusive deals are exclusive to your unifi Home account.

Feel free to reach out to us via our digital platforms:
Live Chat on https://maya.unifi.com.my or myunifi app.

Unfortunately, if you cancel the subscription midway of the billing cycle, you will not be refunded for the remaining period. This means, you can still enjoy the service until the end of the billing cycle for that month or quarter*. Your access to the service will be discontinued starting from the next billing cycle and no further charges will be reflected in your bill.

Note: For Disney+ Hotstar a la carte option (RM54.90 for 3 months), this is based on Disney’s current retail price, and will be billed on a 3-month basis.

Feel free to reach out to us via our digital platforms:
Live Chat on https://maya.unifi.com.my or myunifi app.

For more information regarding the streaming apps, please check out the respective streaming apps’ T&C and FAQ from the links below:

 

TVBAnywhere+

T&C :https://www.tvbanywhere.com/terms-of-services.html

FAQ : https://www.tvbanywhere.com/faq.html

 

Lionsgate Play

T&C : https://lionsgateplay.com/termsandconditions

FAQ : https://lionsgateplay.com/faq

 

iQIYI

T&C : https://www.iq.com/intl-common/international-useragreement.html?lang=en_us

FAQ :  https://www.iq.com/intl-common/international-privacyagreement.html?lang=en_us

 

Viu

T&C : https://www.viu.com/ott/my/en/all/terms

FAQ : https://www.viu.com/ott/my/en/all/terms

 

ZEE5

T&C : https://www.zee5.com/global/termsofuse

FAQ : https://faq.zee5.com/?country=MY

 

Simply South

T&C : https://www.simplysouth.tv/terms

FAQ : https://www.simplysouth.tv/faq

 

Amazon Prime Video

T&C : https://www.primevideo.com/help/ref=atv_hp_nd_cnt?nodeId=202095490

FAQ : https://www.primevideo.com/help/ref=atv_nb_hp

 

WeTV

T&C : https://wetv.vip/static/terms-en.html

FAQ : https://wetv.vip/static/help.html?language=en&areacode=153576

 

MySing

T&C : https://mysing.com.my/app_license_agreement/

FAQ : https://mysing.com.my/app_faq/

 

Disney+ Hotstar

T&C : https://www.hotstar.com/my/terms-of-use

FAQ : https://help.hotstar.com/my/en/support/home

 

beIN SPORTS CONNECT

T&C : https://support.connect-my.beinsports.com/hc/en-us/articles/360032504212-Terms-Conditions

FAQ : https://support.connect-my.beinsports.com/hc/en-us

 

SPOTV NOW

T&C : www.spotvnow.com

FAQ : www.spotvnow.com

 

MangoTV

T&C : https://w.mgtv.com/

FAQ : https://w.mgtv.com/

 

YuppTV

T&C : https://www.yupptv.com/help/terms-and-conditions

FAQ : https://yupptv.freshdesk.com/support/home

 

ShemarooMe

T&C : https://www.shemaroome.com/terms_and_conditions

FAQ : https://www.shemaroome.com/faq

 

BBC Player

T&C : https://player.bbc.com/en/terms-and-conditions

FAQ : https://player.bbc.com/en/help-and-support

 

 

ADDITIONAL QUESTIONS FOR IQIYI

This is a special treat for you! Because you are subscribing to iQIYI with unifi, you get to enjoy iQIYI VIP access to stream more content at your convenience.

If you are using the mobile app, please select “Log in via SMS” option to enjoy full access to the iQIYI app.

 

If you are using unifi Plus Box, please select “Log in with iQIYI account” and follow the simple steps to continue.

Don’t worry, you will not be affected. You can continue to subscribe to iQIYI a la carte at RM8.90/month.

Don’t worry, you will not be affected. You can continue to subscribe to iQIYI as an add-on at RM5.90/month.

ADDITIONAL QUESTIONS FOR MANGOTV

If you wish to edit your personal information or manage your account (e.g. change password, add security information etc.), you can log in and perform the actions through “Account Management”.

You may click on Me→Settings→Account and Security→Login to device management.

ADDITIONAL QUESTIONS FOR LIONSGATE PLAY

All new and existing unifi TV Packs subscribers below are eligible to enjoy this special offer from 13th July 2022 until 12th October 2022:

  1. Ultimate Pack
  2. Varnam Plus Pack
  3. Aneka Plus Pack
  4. Ruby Plus Pack

 

To enjoy the access, you will need to activate at https://activate.unifi.com.my/lgp starting 13th July 2022.

There will be no additional charges as this is a special campaign we want to offer to our loyal and supportive unifi TV Pack subscribers as an appreciation.

To enjoy this special offer, you will need to activate the access at https://activate.unifi.com.my/lgp during the campaign period of 13th July 2022 until 12th October 2022. The 90-day period will start on the day you activate the access.

Don’t worry, you will still get to enjoy the 90-day free access for 90 days starting 12th October 2022. But why wait till then? The earlier you activate, the more you can stream and binge-watch!

We’re sorry, this offer does not apply to you as you already have existing access to Lionsgate Play app. You will continue to enjoy the access as long as your Ultimate Pack is still active.

With the active add-on/a la carte subscription of Lionsgate Play app, you are not able to enjoy the campaign’s offering.

 

We would recommend that you terminate the active add-on/a la carte subscription first. You may refer to Q79 on how to terminate.

Once that is completed, you can then activate the campaign’s offering before 12th October 2022 at activate.unifi.com.my/lgp.

 

However, please note that Lionsgate Play offering as special unifi TV Pack add-on at RM 7.50/month ends 31st July 2022. So you will not be able to continue enjoying the special price after the 90-day free access ends. The new Lionsgate Play subscription fee is RM14.90.

To continue streaming and binge-watching Lionsgate Play, you can subscribe to Lionsgate Play at RM14.90/month with unifi. Visit https://activate.unifi.com.my/ott/unifi.aspx?o=a and select Lionsgate Play to subscribe.

You would need to update the Lionsgate Play app to the latest version (2.0.1.2021.09.29) on Google Play Store. Once you have installed it in your unifi Plus Box, please sign in using your User ID (i.e. your mobile number) and don’t forget to include the country code “6” (e.g.: 60123456789).

We are so sorry for the inconvenience. Please insert Malaysia’s country code “6” followed by your mobile number (e.g. 60123456789) to log in with the activated credentials.

When you login to Lionsgate Play with the User ID, select “Forgot password” to reset the password. Follow the steps and you should be able to stream Lionsgate Play app.

 

If you do not remember your User ID, you can refer to the confirmation email (from noreply.unifiTV@tm.com.my) and SMS we have sent upon successful activation of the streaming app. You should be able to retrieve the right User ID (mobile number). Alternatively, you can also check your User ID for all your subscribed streaming apps at activate.unifi.com.my and select “Manage My Streaming Apps”.

ADDITIONAL QUESTIONS FOR VIU

For first-time activation, you would need to have your device connected to unifi Home Wi-Fi network. Once connected, you can register and log in using your Viu account. You can now enjoy the exclusive access to Viu included in your unifi TV Pack subscription!

Below are the steps for you to login and start streaming Viu app:

 

Step 1: Once you install Viu app on your mobile device, it is compulsory to turn off the mobile data so it only connects to unifi Home Wi-Fi network.

Step 2: To start logging in, go to the Viu app or viu.com on mobile browser (do not use desktop/laptop browser). Select “Continue with Email or Mobile”.

Step 3: Key in your registered mobile number but without the first digit, “0”. Example: If your mobile number is 0123456789, you only need to key in 123456789.

Step 4: Verify and key in the OTP number that you receive and you can start streaming.

ADDITIONAL QUESTIONS FOR DISNEY+ HOTSTAR

You can update your registered mobile number by contacting us at https://maya.unifi.com.my. We will process your request accordingly within 3 business days.

 

You can also update your registered mobile number here https://activate.unifi.com.my/ott/profile.aspx at “Manage My Streaming Apps”. However, you can only change the registered mobile number after 30 days of activation.

Yes, you will be able to retain the viewing history if your registered mobile number with unifi is the same as your existing Disney+ Hotstar account. This is because you still maintain your login credential.

Firstly, you would need to go to “Manage My Streaming Apps” here https://activate.unifi.com.my/ott/profile.aspx to check if your bundled streaming app entitlement is activated.

 

If it is not indicated, you can activate your bundled streaming app at https://activate.unifi.com.my/ott/unifi.aspx?o=b with your unifi ID (e.g. yourname@unifi).

 

If you require further assistance, please reach out to us via our digital platforms: Live Chat on https://maya.unifi.com.my or myunifi app.

You may provide another mobile number to enjoy the bundled access with unifi TV Ultimate Pack. If you prefer to maintain the same mobile number, you may reach out to Disney+ Hotstar customer service for service cancellation before activating your bundled access entitlement with unifi.

Eligible Subscribers of unifi TV Ultimate Pack who are yet to activate any of their current complimentary OTT app (Lionsgate Play + 1 OTT app of their choice) under the Ultimate Pack will receive an EDM and/or SMS as a notification for Eligible Subscribers to have the access to Disney+ Hotstar, commencing from 17 May 2022 onwards or option to pre-register interest. Commencing from 17 May 2022 onwards, Eligible Subscribers shall be able to access or activate their new OTT app bundle consisting of Disney+ Hotstar, beIN SPORTS CONNECT, SPOTV NOW and BBC Player at https://activate.unifi.com.my; or


Eligible Subscribers of unifi TV Ultimate Pack who have activated and currently enjoying the complimentary OTT app (Lionsgate Play + 1 OTT app of their choice) under the Ultimate Pack cannot access the new OTT app bundle. Eligible Subscribers will be given EDM and/or SMS to switch to the new OTT App bundle during the pre-registration period. From 17 May 2022 onwards, Eligible Subscribers can visit https://activate.unifi.com.my and select“Manage My Streaming Apps” to switch.

Yes, you may enjoy Disney+ Hotstar on a la carte bases at the current retail price of RM54.90 for three (3) months by signing up via https://activate.unifi.com.my/ott/unifi.aspx?o=a

You will be billed on a quarterly basis in your unifi bill on behalf of Disney.

Your subscription will comments on the date you first opt-in or are entitled to the access of Disney+ Hotstar with TM, in each case irrespective of whether you log in or complete the registration process for Disney+ Hotstar.

By subscribing to Disney+ Hotstar brought to you by TM, you will be required to confirm that you have read, understood, accepted and agreed to be bound by the following terms and conditions:

a) General Terms and Conditions (for unifi Over-The-Top (OTT) App Subscription

https://activate.unifi.com.my/ott/lib/tnc/tnc.pdf;

b) Terms and Conditions for unifi TV Packs Subscriptions (if applicable)

https://activate.unifi.com.my/ott/lib/tnc/packtnc.pdf;

c) Disney+ Hotstar Terms Of Use

https://www.hotstar.com/my/terms-of-use; and

d) Disney+ Hotstar Privacy Policy

https://www.hotstar.com/my/privacy-policy

ADDITIONAL QUESTIONS FOR MYSING

When you are on the Home page, you can click on “Song” or “Artist”. The search bar will appear on the left, and you can type in the name of the song/artist. The search results will appear on the right.

 

To search, you need to key-in the name or initial without space. For example, to search for Siti Nurhaliza’s songs, you can type “Sitinurhaliza” or “SN”

When you sign-in for the first time, the Favourite list will be empty until you start to curate and save your all-time favourite karaoke tunes.

To add a song to your Favourite list, you can click on the “Favourite” icon on the song title.

 

To remove song a song from your Favourite list, you can click on the “Delete” icon on the song title. You can add the song to your Favourite list again anytime.

The music videos on MySing the official karaoke versions provided by the recording labels, which can be different from the music videos released for viewing/streaming only.

While most of the latest and current karaoke hits are in high-definition, some of the classic and evergreen favourites were recorded many years ago, hence the quality is not as high-definition as we are familiar with now.

Upon subscribing to MySing app on unifi Plus Box you are eligible to enjoy a special offer of RM100 voucher to purchase MySing N-S10 Karaoke Device.  The promotion period is from 1st May 2022 until 30th September 2022.

Upon successful subscription, you will receive the voucher code via a confirmation email.


Please try to check the spam/junk mail folder for the confirmation email.

You would need to redeem and enjoy the voucher benefits within seven (7) days upon receiving the confirmation email.

You can redeem the voucher via MySing’s official store on Shopee or Lazada. Select the N-S10 Karaoke Device and key-in the voucher code during checkout

 

Shopee : https://bit.ly/3LMDp58

 

Lazada : https://bit.ly/3Jkw3oc

 

You can redeem and use it for one (1) time only.

If you face any issues with MySing Karaoke Speaker Set, please get in touch with MySing official store customer service on Shopee or Lazada. TM/unifi shall have no liability and shall not be liable for any damages to the device.

Unfortunately, the voucher is not exchangeable to any form including cash and rebates. It is solely for the redemption when purchasing the MySing Karaoke Speaker Set.

The MySing Karaoke Speaker Set is only compatible with MySing microphones.

The MySing Speaker can only pair with 2 microphones at any one time. If you need to replace your microphone, you can purchase via MySing’s official store on Shopee or Lazada:

 

Shopee : https://bit.ly/3LMDp58

 

Lazada : https://bit.ly/3Jkw3oc

We recommend that you use the MySing Karaoke Speaker Set as it is compatible with unifi Plus Box.

 

Should you wish to use another karaoke set, please ensure that the speaker supports Optical Audio In. You may need to consult your karaoke hardware seller to ensure compatibility with unifi Plus Box before your purchase.

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