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Frequently Asked Questions

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Roaming
Check Rate

Roam the world
with unifi

We'll keep you connected on your travels
with nonstop data* for just RM38/day

*not applicable in countries with a data quota cap

I'm travelling to


    Data

    Singapore
    RM 38/Day
    nonstop data

    Top Up

    RM 10
    for extra 100mb

    Calls

    Direct Calls

    within Singapore
    RM 1.40/Min
    to Malaysia
    RM 1.40/Min
    to Other Countries
    RM 1.40/Min

    Receiving Calls

    RM 1.40/Min

    SMS

    RM 0.50/SMS

    *All prices shown are exclusive of 6% Service Tax

    How to activate unifi roaming


    Through
    mobilecare@unifi


    At any TMpoint


    Roaming tips & precautions


    Just before you travel


    1. Download the mobilecare@unifi app from App Store or Google Play.
    2. Ensure you have International Roaming Activated before you travel.
    3. Activate International Roaming via the mobilecare@unifi app or by visiting TMpoint.
    4. Turn off Data Roaming and Apps Auto-Update to avoid unnecessary data usage and charges.

    Upon arrival


    1. Make sure you are on the Preferred Network Operator
      (through manual network selection).
    2. Reactivate Data Roaming in your phone settings.
    3. Start surfing or use your social media apps as usual, and you’ll be auto-subscribed to a daily Data Roam Pass.
    4. Remember to purchase another Data Roam Pass when your daily pass expires, or turn off Data Roaming just before your Data Roam Pass expires.
    5. Repeat steps 2 - 4 when you need Data Roaming again.

    How to avoid extra charges & inconvenience


    Before you travel, always remember to


    Activate International Roaming
    Deactivate your apps to avoid any unnecessary charges
    Settle all outstanding bills
    Increase your credit limit to avoid any service disruption

    The World Wide Web
    is now wider

    • NONSTOP DATA in 17 countries at a flat RM38 per day
    • We’ve EXTENDED our daily quota up to 500MB
      (applicable for certain countries; check here)

    Why you should get Data Roam Pass?


    Auto-subscription

    Hassle free after your initial purchase


    No Bill Surprises

    Data pass is readily available on your preferred operator


    Local Capital Time Validity

    Don’t worry about the time differences as it will expire at midnight your local capital time


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