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Improvement on credit balance refund method after account termination

We are improving the refund method for our customers, from providing a cheque to refund via bank transfer. Credit balance refund will take place upon TM account’s termination and if there is a credit balance of more than RM10 in the final bill. Effective 31 March 2022, TM will acquire bank details and bank statement information upon account termination request. This method will help smoothen the refund transfer and is hassle free for our customers. Thank you.

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